Social Work and Human Services

1. Which of the three types of supervision has been most predominant in your social work career. Evaluate how this has impacted you – pros and cons.

2. This week, we have focused a lot on supervision, HR and safety. How does TIC relate to reduced risk for staff and client injuries and incidents?

3. Respond to the following case study and answer the following questions:

You work for large agency and where you have been promoted to a clinical supervisor position, with the responsibility to oversee ten behavioral health clinicians. Your staff all have admirable strengths in how they serve their clients and each are also passionate about their work. A few months into the job, you observe that a couple of your staff have personal issues and “blindspots” around cultural humility that are negatively affecting the quality of their services to clients. These two particular staff don’t see themselves as having any areas for improvement and, while they like you, they also don’t think that they need a boss. Other staff also are aware of these shortcomings in their colleagues, but they have empathy for their personal issues and don’t want to see them have to worry about possibly losing their jobs.

How do you maintain a trauma-informed supervision style while also prioritizing your responsibility for the quality of care provided to your clients? How are your responsibilities to your staff members in your role as a supervisor different than the responsibilities of a clinician to a client?

What are different approaches that you can take to address the issues with the two staff members, on an individual level and an organizational level? Come up with 3 or more specific strategies or approaches.

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