Potential Errors: In this section, you will discuss common network errors and how your recommendations will minimize and address these issues. Based on your previous recommendations, describe common network errors that the new location may encounter.

Scenario: The Newton Ad Agency: Take a close-up look at the Newton Ad Agency scenario for this project, which will also be used throughout the course. The Newton Ad Agency is an advertising firm with offices in Austin, Texas; Minneapolis, Minnesota; and New York City, New York. The offices in Austin include a headquarters and a satellite office located two miles away in a rural area. The Austin headquarters is home to the executive team and 750 employees. The headquarters also stores the corporate data and is the corporate internet backbone. It hosts the IT department that centrally manages all LAN services, including the wireless LAN. The IT department also manages the wide area network (WAN) that connects all of the offices via site-to-site virtual private network (VPN) tunnels. The Minneapolis and New York offices host about 200 employees each. Approximately 50% of these employees are mobile (i.e., travelling more than 80% of the time). The New York office focuses on producing and disseminating large advertising media content to clients. For this reason, the New York office hosts the corporate media and web servers. The rural satellite office in Austin focuses on billboard ad designs and is connected to the corporate WAN with a wireless point-to-point bridge to the Austin headquarters data center. The rural office is home to 100 employees. To hire and retain the best talents, Newton Ad Agency allows employees to work from home. This removes the constraint that employees have to live within commuting distance from the firm’s offices. Remote and mobile employees are provided access to the corporate network via a VPN client. The VPN client requires employees to have access to reliable internet services to allow for effective collaboration across teams, and for access to media content. The company provides all employees with a laptop with full disk encryption, data loss prevention (DLP), and antivirus software. The IT department manages all corporate laptops and has the ability to log into all systems for support. This means that all laptops are centrally managed by the one IT department. Due to an increase in opportunities for expansion to new markets, Newton has embarked on an initiative to hire and train new college graduates to support the company’s Vision 2020 program. Vision 2020 focuses on global expansion. The initiative is to hire graduates into the marketing, finance, and IT departments.

Final Project: New Location Network: You were hired as part of the Vision 2020 program and have been working at Newton for some time now. You have spent a considerable portion of your time troubleshooting and analyzing the organization’s computer network to keep it running smoothly. Your direct supervisor and lead network administrator have been very impressed with your skills and fast learning abilities. In order to determine if you are ready to take on more responsibility, you have been asked for your input in regard to the new office location setup project.

Newton is considering adding a new office and is exploring potential locations in Tacoma, Washington; Rochester, New York; or Fayetteville, North Carolina. Your task is to choose one of the possible locations and deliver a report to the team with key considerations and recommendations for the setup of the network infrastructure at the new office. This office will be home to 50 employees, including the new executive vice president of sales and marketing. All the possible sites have offices located on the third floor of an office building with access to fiber, cable, and T1 internet service providers. In addition to the standard network, the site must support live video teleconferencing calls with employees based at the other sites, as well as reliably send print jobs to billboard printers located in the satellite office in Austin.

Assignment (1-2 pages total):

  1. Potential Errors: In this section, you will discuss common network errors and how your recommendations will minimize and address these issues.
    1. Based on your previous recommendations, describe common network errors that the new location may encounter.
    2. Describe effective troubleshooting approaches to the errors you identified.
    3. Explain how the approaches you described would ensure rapid resolution of the errors. Be sure your response is specific to the business location.
  2. Conclusion: Summarize your recommendations for the new location, being sure to support your suggestions using networking concepts.
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