Willie Collier posted Oct 9, 2021 1:25 PM
Hello All,
My name is Willie Collier, and this is my 5th course with the university. I am a Life Underwriter with a background in accounting, retirement planning, banking, and insurance. I recently started a new role with my company and am looking to gain as much knowledge as possible to prepare myself for the roles that will become available within my department soon. Obtaining a graduate degree is a great way to separate me from the pack, along with gaining lifelong skills that I can apply throughout my career. As a side note, I have a passion for sports, food, and traveling. Food and drink-wise, I have tasked myself with trying at least one new food or drink item weekly for 2021. For sports, I coach football and baseball for ages 6-18. Lastly, traveling-wise, my girlfriend and I have shot to travel to at least 3-4 different states or locations each year since we finished our bachelor’s degrees back in 2016.
Zoom is an organization that I find to be successful. The two reasons for this are 1. The way they capitalize on change, a great example would be consumers’ and companies’ needs during the pandemic in 2020. 2. How they have consistently been a top company for employee satisfaction. 2020 was a difficult year for companies, facing extreme uncertainty while having to adjust at a moment’s notice. They also had to continue to strive for success in the categories of satisfying the needs of their employees, while being sure to answer customers’ needs and concerns during this trying time.
When the coronavirus pandemic sent millions of Americans to shelter in place spring of 2020, the video communications platform quickly became the go-to tool to stay connected with friends, family, and coworkers. Zoom said daily users spiked to 200 million in March last year, up from 10 million in December 2019 (Liu, 2020). For the second year in a row, Zoom is the top company with the happiest employees, based on employee data submitted to the workplace culture and compensation monitoring site. Comparably between September 2019 and September 2020. Rankings are based on worker responses to questions about their happiness at work on a day-to-day basis (Liu, 2020).
Other than finances, I believe a big component of success in organizations comes from human resources. A few metrics that they track include turnover, the skills that are currently in our workforce, and employee satisfaction. When employees feel valued, their sense of self-worth and self-esteem increase. This increased sense of self-worth and self-esteem are key drivers in building loyalty, morale, and greater efforts. The teams will work more collaboratively, harness their differences, develop great working relationships, and ultimately raise the culture and productivity at the local and enterprise levels (Heaver, 2015). From my experience in the workplace, I have noticed the difference in attitude and work ethic when employee satisfaction is involved. Employees tend to do more and react in a positive manner when faced with challenges when they feel appreciated and have a sense of satisfaction within their roles. A few other metrics/parameters that I believe to be recipes for success in companies include company sales, customer satisfaction/customer service, and marketing efforts (such as holding and gaining market share). I would love to hear any additional metrics that you all have in mind to begin adding to my list of success factors, with any feedback regarding the metrics/parameters that I have chosen! Thanks, and I look forward to working and learning together.
In response to at least two of your peers, address the following:
Compare your views on personal and professional success. How do they differ?
Share your opinion about the organization identified in the post and its success. Do you agree that this organization is successful? Why or why not?
Share your thoughts about the importance of the non-financial success parameters identified in the post. Write a post of 1 to 2 paragraphs.
Consider content from other parts of the course where appropriate. Use proper citation methods for your discipline when referencing scholarly or popular sources.
Demonstrate more depth and thought than saying things like “I agree” or “You are wrong.” Guidance is provided for you in the discussion prompt.
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