Case Analysis A case study analysis must not merely summarize the case. It should identify key issues and problems,

Case Analysis

A case study analysis must not merely summarize the case. It should identify key issues and problems, outline and assess alternative courses of action, and draw appropriate conclusions. The case study analysis can be broken down into the following steps (Laudon & Laudon, 2019):

Identify and clarify the key facts and issues surrounding the case.
Identify and evaluate realistic, viable courses of action.
Identify, develop, and support a specific course of action.

Let’s look at what each step involves.

Identify the most important facts surrounding the case. Read the case several times to become familiar with the information it contains. Pay attention to the information in any accompanying exhibits, tables, or figures. Identify the key issue or issues. Use the facts provided by the case to identify the key issue or issues facing the company you are studying. Many cases present multiple issues or problems. Identify the most important and separate them from more trivial issues.
Specify alternative courses of action. List the courses of action the company can take to solve its problem or meet the challenge it faces. For information system related problems, do these alternatives require a new information system or the modification of an existing system? Are new technologies, business processes, organizational structures, or management behavior required? What changes to organizational processes would be required by each alternative? What management policy would be required to implement each alternative? Remember, there is a difference between what an organization “should do” and what that organization actually “can do.”
Recommend the best course of action. State your choice for the best course of action and provide a detailed explanation of why you made this selection. You may also want to provide an explanation of why other alternatives were not selected. Your final recommendation should flow logically from the rest of your case analysis and should clearly specify what assumptions were used to shape your conclusion. There is often no single “right” answer, and each option is likely to have risks as well as rewards.

So far, we have covered the following chapters:

Chapter 6: Project Management
Chapter 8: IT Priorities

1. Case Analysis: Using the case analysis approach outlined above, identify the most relevant chapter to you and develop a Word document stored in your shared Office 365 folder to address each prompt below. Be thorough in your responses to each prompt. For your AS#: Original Submission, submit your document located in your shared Office 365 folder that you created as part of HW0:

Identify the Chapter:
- Insert Answer
Organization:
- Identify and clarify the key facts and issues surrounding the case.
  - Insert Answer
- Identify and evaluate realistic, viable courses of action (minimum of 3).
  - Insert Answer
  - Insert Answer
  - Insert Answer
- Develop and support recommendations.
  - Insert Answer
Management:
- Identify and clarify the key facts and issues surrounding the case.
  - Insert Answer
- Identify and evaluate realistic, viable courses of action (minimum of 3).
  - Insert Answer
  - Insert Answer
  - Insert Answer
- Develop and support recommendations.
  - Insert Answer
Information Technology
- Identify and clarify the key facts and issues surrounding the case.
  - Insert Answer
- Identify and evaluate realistic, viable courses of action (minimum of 3).
  - Insert Answer
  - Insert Answer
  - Insert Answer
- Develop and support recommendations (properly cite using APA formatted inline citations and an APA reference page at the end. A minimum of 5 citations.
  - Insert Answer

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