I need the references changed. I want a reference with links

Part 1: What challenges does the media create for the emergency manager, and what are your
solution.
Social media can be a helpful tool during disaster management since it allows for easy
and quick dissemination of information. However, its implementation in disaster management
has proved to be very challenging. A study conducted indicated that a quarter of the agencies
with formal documentation forbid the use of social media. This may be due to the lack of
properly documented policy that guides the use of social media in disaster management (Wang,
& Ye, 2018). Also, there is a lot of trust issues surrounding the information acquired from social
media sites. Some of the information found on social media are not acquired from credible
sources, which means that the information may not be trusted. A clear policy needs to be laid
down that depicts how social media should be used during a pandemic.
Part 2: What challenges do donations create for emergency managers, and what are your
solutions.
In times of crisis, product donations are usually the main response. This is mainly
attributed to the uncertainty surrounding how cash donations will be used and where they will be
used. In some cases, the donors fail to consider how product shipments will be received
unpacked, stored, and later distributed. Unsolicited bilateral donations often bring other issues to
the recipients, such as storage cost, disruption of the humanitarian food chain, and deterioration
of the product received (Paul, 2018). This can be remedied by convincing the donors to send
cash instead and putting a system in place that makes sure that all donations sent are well used.
Part 3: What challenges do volunteers create for the emergency managers, and what are your
solutions?
Despite most volunteers having good intentions, convergence can cause issues and
obstacles for emergency managers (Paciarotti, Cesaroni, & Bevilacqua, 2018). Hospitals and
other emergency response organizations are frequently overwhelmed with information requests
and donations. Unsolicited gifts may be unsuitable or unneeded, necessitating the spending of
resources to handle or dispose of them. This can delay the functioning of emergency services,
especially when transportation and communications facilities are overburdened. However,
convergence is not necessarily harmful. Local governments must recognize that uninvited
volunteers will always turn up, and protocols must be developed to ensure these volunteers are
integrated into the system.
4
References
Wang, Z., & Ye, X. (2018). Social media analytics for natural disaster
management. International Journal of Geographical Information Science, 32(1), 49-72.
Paul, B. K. (2018). Disaster relief aid: changes and challenges. Springer.
Paciarotti, C., Cesaroni, A., & Bevilacqua, M. (2018). The management of spontaneous
volunteers: A successful model from a flood emergency in Italy. International journal of
disaster risk reduction, 31, 260-274.
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