SPM 4124 FSU Employee Training Client Programming Case Study Discussion

Question Description

I’m working on a management case study and need a sample draft to help me study.

Case Study #1- Employee Training/Client Programming

You are the director of community recreation programming for the city of Tallahassee. As the director of community recreation, it is your job to ensure that your staff members serve your member-clients, those being the members of the Tallahassee community, in a way that is congruent with the program’s values that you have developed, while also meeting the interests and requests of your client-members.

For example, staff members must consult with members of the community whom engage in your recreation programs in order to spur innovation in the form of new and original opportunities for fun and the promotion of a healthy and active lifestyle.

Recently, one of the most rapidly growing in popularity activities is participation in the game of pickleball. This is an activity that offers the opportunity for a wide array of physical abilities to participate. With this, the community through interactions with your staff has asked that a pickleball league be created for the parks system and its community.

You have decided that your newly hired assistant director of community recreation and the staff/volunteers whom will work under them should be the individuals best tasked with making sure that this idea is seen out and implemented. As such, it is up to you to create a training manual for the assistant director of community recreation that can be used for the training of staff/volunteers who will be working to help implement and sustain this league. This manual must connect what you as the director have identified as being the values and purpose of the city of Tallahassee’s community recreation program and what the clients of this pickleball league have as expectations to get out of their participation. Additionally, an ethical creed/mission statement for the community recreation program should be created and present in your training manual, and you should tie the content of the training manual to the mission statement.

Refer back to Chapter 4 (Chelladurai, 1992) and the lecture/text on the four-level classification of motives for participation in sport and physical activity as an aide in developing the reasons for participation that your clients may have and how you would address them. As part of your training manual, outline strategies for ensuring that the training program helps both staff members and participants in the pickleball league develop meaningful and worthwhile experiences from their participation in either organizing or participating in the league. Specifically, how will the employee training be linked with engaging the motivations of the pickleball league’s participants?

If any outside sources are utilized, they should be cited in formal APA citation with an attached works cited. Consult the Case Study Rubric for grade details. 1,000 word minimum requirement.

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