Written Paper – Representative Interview and Product Overview

The product is EPIC software..

HEALTH INFORMATION SPECIALIZED SOFTWARE  

Representative Interview and Product Overview

Due: February 27, 2022, 11:59 PM

Purpose:  The intent of this project is to help you become familiar with health care technology software.  This is done through research of a product and an interview with a representative or user for that product.  The writing of the paper will help develop skills needed for written communication while the interview will help you develop professional communication skills.  HIT/HIM relies heavily on written and oral communication, so it is important to improve those skills throughout this program.

Be aware that this assignment is required if you want to earn the C necessary to pass.  In the past, students who did not complete this assignment have not passed the course.

The attached PDF includes the full instructions as well as the complete Rubric.  A sample paper is included for your reference as well.

The paper you will write includes an interview and a product summary.  Write a cohesive summary of both the interview and product.  Then include your own perceptions of both, what you learned, and your overall experience with the project.

Paper will be based on a specialized software and an interview of a vendor representative or someone using the software.  The interview must be with a representative of the company (preferably in sales or IT) or with someone who is a user of the software.  You will select a Health Information related specialized software/product which must be specified.  Research this product and write up a full description and/or review, in your own words.  Interview them about their product or their experience with the product.  Write a 3-page summary of your experience including a full description of the product. Paper should be grammatically correct with no spelling or other errors. Please proofread papers prior to submission. Include any websites, the person interviewed, or other resources you use in the paper in a Reference page, not included in the 3-page summary.

  1. Research a product: Select a Health Information related specialized software/product.  Research the product and write up a full description and/or review, in your own words.  Do not copy/paste from the website. For example, an electronic health record is not a product; Praxis or NueMD are products.
  1. Interview with a vendor or someone who uses the product: Two options are available for this portion.  Choose the one you are most comfortable with using.

Option 1:  Interview someone from the company providing the specialized software.  Someone in sales or an IT rep is ideal.  Interview them about their product.  Write a summary of your experience including the information shared about the product.  The interview information should include a persons name, how your contacted them, and a summary of the conversation.  Find out from the representative their opinion of the product.  What do they believe makes the product special?  Are there changes they would consider important? Be thoughtful with the questions you ask as you may be able to ask only a few.

OR

Option2:  Interview someone who is a user of the specialized software.  This could be someone who works within the HIT/HIM industry and works with the software you are researching.  Write a summary of your experience including the information shared about the product.  The interview information should include a persons name, how your contacted them, and a summary of the conversation.  Find out from the user their opinion of the product.  What do they believe makes the product special?  Are there changes they would consider important?  Do they like working with the software?  Why or why not?  Be thoughtful with the questions you ask as you may be able to ask only a few.

Please note:  The 2 parts of the paper must be combined into a comprehensive summary describing the product and the interview experience. 

Write a summary at least 3 pages long describing your product (full description) and interview.  Include a reference page (not included in the page count.)  The person interviewed must be included as a reference. 

Paper should be grammatically correct with no spelling or other errors. Proofread papers prior to submission. Include any websites (especially the product page) or other resources you use in the paper in a Reference page, not included in the 3-page summary.  The person you interview is a reference and must be included with your references.

Required format:

Written paper must include:

  1. Minimum 3 pages in length not including References or Title Page 
  2. Paper is to be in your own words. Do not copy/paste from a website or document.
  3. Double spaced
  4. Times New Roman 12 font
  5. Use APA format. Must list references including the person interviewed, any websites, other sources.

For specific details on APA format, you can access the Owl Purdue Website for more details including a sample paper for review.  USE THE STUDENT FORMAT. 

Do not modify the APA 7 format.  References/citations must be included as displayed in the APA 7 Student format.  No numbering, or other modifications are appropriate.

Important information regarding points assignment:

Points will be assessed as follows:

Interview portion 25 points maximum

Interview Portion:  Items to consider for the interview:  Ask your questions regarding the product being marketed and support or product being used.  Who are they?  What do they do?  What do they believe makes the product special?  Are there changes they would consider important?  Do they like working with the software?  Why or why not?  What is good?  What is not so good?

Product summary and review 25 points maximum

Product Review Portion:  Items to consider for your writing:  What is it?  History and background?  What does it do?  What makes it special?  Why is it better than other products?  What do they offer that is different?  (I do not want pricing structures.)

Paper organization/overall quality 25 points maximum

Paper organization/overall quality:  Organize paper so that concepts flow well an in an orderly way.  The description of the product must be clear and easy to understand.  The interview detail must be clear and easy to understand.  Blend the ideas and detail so they connect to each other.  Describe your experience:  your own perceptions of the product and interview, what you learned, and your overall experience with the project.

Summary of experience must be included and show the authors review, analysis, and conclusions. 

Technical up to 15 points

Technical:  This includes grammar, usage, mechanics, spelling, sources and citations.

Format 10 points:  YES, you can get 10 points because you follow the format required for the paper.  There are 5 specific items included in the paper format.  The format specified is the easiest to read/grade, so please follow the format.

 


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