AMAZING PIZZA SHOP CASE STUDY
Introduction about Amazing Pizza Shop:
Amazing Pizza Shop is a traditional pizza shop established in 1999. It was a small shop owned by two persons. One of them was responsible for buying goods and bringing them to the shop two times a day (every morning and late afternoon). The other one is managing the shop activity and arranging shifts for employees. They work 24/7 and have three shifts. They employ well-experienced employees in each shift. The shop has three chefs for making the dough and sauce, three well-trained employees for preparing and putting the ingredients, and three well-trained employees for cooking the pizza and controlling the oven heat.
The order process in Amazing Pizza Shop:
The owners work on this shop and have other employees to help them. The process starts and by welcoming the customer and giving them the menu. The customer looks into the menu then places their order. The cashier writes down the order on a separate paper for each customer, calculates the prices, and then asks the customer to pay (3 minutes). After getting the payment, the cashier handed the paper of each order to the second employee. The second employee then starts to prepare the dough based on the order (the shop has two bases: thin and thick). After preparing the dough, the employee puts it into the plate and hand to the next employee (4 minutes). The third employee puts the special pizza sauce of their amazing pizza shop (1 minute). Then it hands it manually to the third employee responsible for mixing the ingredients based on each customer’s order (3 minutes). The fourth employee takes the plate, puts it into the oven until it is ready, and then gets it back (3 minutes for thin base-5 minutes for thick base). The fifth employees tack the pizza and package it then hands it to the customer (1 minute).
The current situation of Amazing Pizza Shop:
The shop starts to get a lot of orders that are over its capacity due to its reputation. It usually gets around 20 orders from persons coming to their shop in each hour. Each order – on average – includes 3-5 pizzas of different bases and ingredients. However, the shop lost a couple of its experienced employees responsible for preparing and cooking the pizza.
The Issues in Amazing Pizza Shop:
The Amazing Pizza Shop was very successful and had many customers and significant revenue. However, the shop starts to lose many of its loyal customers and receives a considerable number of complaints. The managers started to investigate the complaints they received. They also contacted their loyal customers to understand the different issues more clearly. After this deep investigation, they categorized the issues into the following categories:
The requirements to solve Amazing Pizza Shop process issue:
Besides the available information, you are expected and allowed to make assumptions, if you need, to improve the process and solve the issue of the Amazing Pizza Shop.
You are requested to solve the issue of the Amazing Pizza Shop by answering the following question:
Suggest ways for improving the current process utilizing IT & IS technologies considering different stakeholder perspectives, views, and viewpoints. Next, explain how your suggestions and proposed To-be process will solve Amazing Pizza Shop issues. Finally, model your proposed process (To-be) using BPMN 2.0.
Try it now!
How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.
Our Services
Ace Writing Center has stood as the world’s leading custom essay writing services providers. Once you enter all the details in the order form under the place order button, the rest is up to us.
Essays
At Ace Writing Center, Nowadays, students normally have extremely busy schedules. You will note that some of them have to take on some evening or weekend jobs in order to get some income that can help them to sustain in college or in the university. This can deny them a chance to write all the essays given. Others usually get bombarded with a lot of work by their lecturers. This can still delay such students from working on all their essays. However, some of them usually try to work on all these essays but end up delivering their work late. This can prevent them from graduating since most lecturers are strict on deadlines. If you want to write a business essay, the wise way is to hire an outstanding essay writing service like us, so that you can get the best results. If you are keen, you will note that many companies usually overcharge their customers. Some of them are there only to make money. And in reality, they really don’t care to build a long term commitment with students. You should not choose such companies. You should take your time and choose a reliable company to work with. Ace Writing Center is the ultimate solution for you. We have been offering our writing service for more than 7 years. This is a clear indication that you will get quality essay writing service. We have a wide range of writers who can work on any business essay that you might have. We believe in doing extensive research so that we can provide quality work to all our clients. .
Admissions
Admission and Business Papers
Have you ever had to write an admission essay for college? The majority of students face the same issues when applying to a university or college and many in such situations decide they need professional help to cope with this matter. They get in a situation when the deadline keeps coming closer but lack motivation to start because they are just not sure if their writing skills are strong enough. We have a solution for you! Ace Writing Center is the best admission essay writing service with a large professional team and years of experience in providing high-quality papers to students of all levels and faculties. The mission of our team is to help students make their dreams of entering a good college come true and that’s what we offer!.
Editing
Editing and Proofreading
Sometimes all the words for your paper just flow out of your mind and into your fingers. You type quickly at your keyboard and there they are, your beautiful words right there on the screen. But you have no idea how to polish it up. You may be wishing there was a paper writing service that offered this type of writing service. Look no more! Here at Ace Writing Center, we offer you an editing and proofreading option that you can't find anywhere else..
Coursework
College Essay Writing
In case you are familiar Ace Writing Center, you know the way to distinguish a better company from a cheap one exactly. First of all, poor service website does not have a sufficient support. We think support team is an essential part of success; it has to answer all clients’ questions and be a connecting link between clients and their writers. On our web-service you will get answers about anything you need and your writer will receive all your instructions, assignments and requirements exactly and swiftly. A writing service that we run has got a flexible pricing system that will save you from senseless wastes and many bonus systems that let you sparing money for something important for you.
