Arizona State University Leadership Practices Project Paper
Description
Having chosen the topic for your Leadership Practices Project and then created your own Leadership Inquiry Matrix, you are now asked to get a bit more granular in your planning. Because this course is only eight weeks long, you may actually be starting informal conversations with colleagues while finalizing these plans. This assignment has three components that should all be done in sequence within the same document.
My Leadership Perspective
In this section, you are asked to speak about your role and connection to your project. Your leadership perspective should include not only your formal role but your views on the situation given your experiences and course work in your Leadership program. As you saw last week in the Leadership Inquiry Matrix assignment, you bring a significant amount of knowledge to the table. In just a few paragraphs, reflect on your first thoughts about the situation in front of you and what you hope to accomplish personally in completing this project. Also, comment on your relationship to the project and how that may influence any bias or pre-judgments you may carry into the work. The development of your Leadership Perspective relative to this project might begin with the leadership definitions and plans (individual and organizational) that you created in MSEL 575, The Leadership Ecosystem! It may even be that this previous work has already set the stage for your capstone. What efficiency!
Research Plan
The research plan sounds more intimidating than it is. Given the short timeline, you are asked to engage in research immediately in the form of conversations with colleagues and your mentor. You are required to use both secondary and primary sources of information. The secondary research is certainly not confined to books and journal articles and course materials, although those are certainly a great start. You may find, for example, that there are published reports, company-sponsored studies, or other materials that can provide some excellent high-level data to frame your topic. For primary data, most students use one-on-one interviews and surveys in various ways to conduct their primary research. For your research plan, you are asked to provide a short summary of what you intend to use for both secondary and primary resources. Either of these, of course, may change as you engage in your work and that is just the nature of Action Research. Simply explain what you will be doing for both Secondary and Primary research.
Outline
In this section, you are asked to begin your final report (yes, I know it sounds crazy) with a skeleton outline that can be used going forward as you collect research data, reach conclusions for your Leadership Practices Assessment, and create Leadership Practices 2.0. At this point, you may also make any adjustments to the suggested outline below to make allowances for your unique situation. In doing this outline, begin by copying the one below and then populating each section with a sentence or two (to the extent feasible) just to prime the pump. This outline can be immediately put into another document file where within two weeks or so you may begin writing some earlier sections. For now, just having an outline gives you some clarity about the finished product!
Suggested Outline:
- Table of Contents (title of each chapter along with the page number on which the chapter begins)
- Executive Summary (short overview written last with key purpose, Leadership Practices Assessment and Leadership Practices 2.0 at a very high level)
- Purpose of Study (Context, Situation, Topic, and Purpose)
- My Leadership Perspective
- Research Overview (Secondary and Primary)
- Leadership Practices Assessment (Following your Leadership Practices Project Matrix and the Areas of Leadership Practice, this section includes any key observations making the case for change based on your research and observations) (note: this and the Leadership Practices 2.0, below, will constitute the bulk of your writing and analysis)
- Leadership Practices 2.0 (Interventions based on Leadership Practices Assessment and, again, referencing the Areas of Leadership Practice discussed in your Leadership Practices Assessment) (note: this and the Leadership Practices Assessment, above, will constitute the bulk of your writing and analysis)
- Implementation Plan (done at a very high level)
- Reflections on Capstone (Project, Process and Meta-Learning)
- Reflections on MSL Experience (meta-learning about engagement in MSEL)
The goal of this assignment is to focus on sustainability and effective training within Amazon as much as possible.
Unformatted Attachment Preview
Leadership training to improve Amazon’s general performance. The project is specifically
intended to focus on providing better training methods.
Opportunity:
●
●
●
●
Leaders in the company are one of the most important and important individuals;
therefore, putting them through training can increase Amazon’s general
performance.
What value does this provide to Amazon? It is generally recognized that successful
leaders are critical to the success of any business; companies require strong leaders
to succeed.
Creating a strong and productive company is a process that begins from the inside
out. Leadership is responsible for the culture, management practices, and the
alignment of these practices with important strategic priorities .
The most successful influencers and drivers of organizational performance are
leaders that hold people responsible and assure effective, productive behaviors in
their team. Equally essential is a leader’s capacity to influence workers’ moods,
attitudes, and involvement, as well as Amazon’s broader culture, through a series of
implicitly linked events.
How this adds values to the organization:
●
●
●
The key to Amazon’s vitality is to create an atmosphere where people may win and
be enthusiastic about their work. Well-trained leaders with the necessary leadership
abilities and competency may create such an atmosphere.
Leaders create an atmosphere where workers take care of Amazon’s customers to
the point that they want to return year after year by taking care of their staff.
Managers have their eyes on the scoreboard rather than the ball when they focus
their attention and concentration solely on Amazon’s vitality indicators, such as
profit. Profit is a by-product of providing excellent customer service, which can only
be accomplished by providing excellent staff service.
Customers Pains and Gains supporting the need:
●
●
My project should focus on Amazon’s positive development through increased
output and quality of goods and services.
Amazon customers will benefit because the company will be able to provide highquality services and goods that suit their requirements.
Key questions that drive my research;
●
●
What influence do leaders have on Amazon’s general performance?
Can the introduction of training services have a good influence on Amazon’s
executives and other stakeholders?
Matrix of Questions
Leadership Ecosystem:
●
●
●
What is the environmental attitude of Amazon’s leadership?
Is it comprehensive, egalitarian, or appreciating in nature?
What are the ecological features of the branch office leadership?
Sustainable Change:
●
●
●
●
Amazon, as an organization, has ever had to deal with such drastic shifts before?
What were the general results? Did the shifts have an impact on the organization? If
so, were they positive or negative?
What methods were used to maintain these improvements going?
How can these methods be maintained in action?
Creativity and Innovation
●
●
Does Amazon’s CEO and other leaders’ training in other divisions foster innovation
and creativity inside the company? If so, do you detect any differences?
Is the creative and inventive workforce more capable than the unskilled labour?
Transformation through Relationships
●
●
●
●
How does Amazon’s employee-leadership relationship work?
What role does Amazon’s leadership play in the creation of transformational
connections?
Does this partnership have a beneficial or bad impact on Amazon as a whole?
Is it true that Amazon has genuine ties? Is our emotional intelligence and
collaboration a part of these ties?
Communication in Open Organizations
●
●
●
What is the primary communication mechanism that Amazon employs?
Does Amazon have a structure in place that encourages good communication
among all of the company’s employees?
What is the influence of digital technologies on communication? Will they help us
communicate more effectively?
Excellence with Integrity
●
●
●
Has there been an incident that appears to have tainted Amazon’s reputation for
integrity?
Is it correct to conclude that effective leadership practices form the foundation of an
organization’s success?
What role may acts of integrity play in ensuring Amazon’s success?
Shared Leadership
●
How do Amazon’s leaders’ actions affect the company’s junior employees and other
stakeholders?
●
●
What do Amazonians require?
What are the many unforeseen effects of Amazon’s leaders’ decisions?
Entrepreneurial Strategic Transformation
●
●
What is Amazon’s strategic transformation measure to aid in the creation of a
peaceful democratic environment inside the company?
What are the several strategies that Amazon may employ, aside from leadership
training, to improve various leadership qualities and practices?
References
Conger, J. A. (2018). The brave new world of leadership training. Organizational dynamics,
21(3), 46-58.
Lacerenza, C. N., Reyes, D. L., Marlow, S. L., Joseph, D. L., & Salas, E. (2019). Leadership
training design, delivery, and implementation: A meta-analysis. Journal of Applied Psychology,
102(12), 1686.
Primary and Secondary Research
For the purposes of this class we will use, basically, two categories of research, primary and
secondary. Primary research generally involves asking questions that are directly related to your
specific project, whether it be an organizational change or a new product. Asking a target
audience about a new product or employees about a process change might involve interviews,
surveys, use of social media, etc., to get feedback. Secondary research covers a broad array of
pre-existing data, reports, publications, videos and more that were not necessarily designed for
your project but help to inform your research questions. Demographic data compiled by the U.S.
government, state economic data, industry reports and, of course, books and journal articles are
all secondary resources.
At this point, your wide net of questions that you built into your Capstone Research Matrix last
week will now provide a guide to obtaining both secondary and primary research data. Given
the short nature of this course, it may not be possible to design and implement any large
primary research process. That said, even in the short time allowed, it is possible to do a
surprising amount of research if you begin this week.
Both types of research are required for your project. While each informs the other and can be
used iteratively, it generally works best to jump into Secondary research as soon as you have
time to do so. The reason, of course, is that it takes nothing more than a broad topic and some
“free” reading time online or requesting information from others. If, for example, there are books
published on your topic that seem highly relevant you can begin reading with no worries about
scheduling interviews, meeting with stakeholders or distributing surveys. Secondary research
also provides language, concepts and frameworks with which to begin designing your primary
research.
Leadership Capstone Components
Your capstone project will have two main areas of inquiry: Leadership Practices Assessment
and Leadership Practices 2.0.
The Leadership Practices Assessment will be driven by, first, a short review of appropriate
theory coming from your coursework, outside secondary research, reports and related data. The
next and generally more significant Leadership Practices Assessment will come from your
primary research in the form of interviews, focus groups and surveys done by you and designed
to address questions specific to your context and topic. In performing the Leadership Practices
Assessment you will begin with your topic but will quickly move into other Areas of Leadership
Practice as your primary structure for outlining your inquiry. The Leadership Practices
Assessment should follow the sequence and relative weighting of your Leadership Practices
Project Matrix that you completed as last week’s assignment. In that assignment you did much
of the heavy lifting involved in reconciling your topic with the key questions and big ideas that
you have encountered in your MSL Program. Remember that seeing Leadership Practice from a
systems perspective and through the lenses of all Areas of Leadership Practice is critical and a
cornerstone of this capstone. Also, as you continue to build research sources and methods this
week, you are reminded about the importance of entering your research with an Leadership
Practices Assessment that begins, first, with a strengths-based approach to the current
situation.
The Leadership Practices 2.0 (your recommendations) will be the direct result of your
Leadership Practices Assessment. Like the Leadership Practices Assessment, you are asked to
integrate all areas of Leadership Practices into your Leadership Practices 2.0 or in describing
the outcomes of your Leadership Practices 2.0. To reiterate, as part of your final Leadership
Practices 2.0, virtually all of the Leadership Practices should be addressed at some level to at
least explain the relevance of each one to your Leadership Practices 2.0 recommendations,
however minimal or secondary in nature they may be. Your Leadership Practices 2.0 should be
thought of as proposed changes or interventions and should make good use of best practices in
Leadership Practice that you have experienced throughout the program.
Your Leadership Perspective
Most of the emphasis of this course is on building your leadership project which is really about
organizational change. That said, you want to be aware simultaneously, about your own
processes and how you are showing leadership in the management of your project and selfdevelopment. Several assignments in this course are deliberately reflective and ask that you
pause and consider how you are applying your leadership skills to your own self-management
of your process of managing the many moving parts to your project.
Leadership Capstone Project Research Matrix
Project Topic – Leadership training to improve Amazon’s general performance
Areas of
Leadership
Practice
Leadership
Ecosystem
Leadership
Practices
Assessment
Question #1
Leadership
Practices
Assessment
Question #2
Leadership
Practices
Assessment
Question #3
What is the
environmental
attitude of
Amazon’s
leadership?
Is the attitude
comprehensive
, egalitarian, or
appreciating in
nature?
What are the
ecological
features of the
branch office
leadership?
Big
Ideas/Topics/Tools
/ Frameworks,etc.
● Distributed
leadership
•
•
Creativity and
Innovation
Shared
Leadership
Does the
training of the
CEO and other
leaders of
Amazon lead to
any creativity
and innovation
inside the
company?
If the answer
to the previous
question is
positive, what
are the
differences that
can be
detected in the
company?
Is the inventive
and creative
workforce more
capable than
the workforce
in the unskilled
sectors?
•
How do the
actions of the
leaders of
Amazon affect
the employees
What are the
requirements
of the
What are the
main
unforeseen
effects of the
decisions made
•
•
•
•
Appreciative
leadership
Integrated
reflective
practice
The culture of
innovation
Building for
creativity
Systemic
innovation
organizations of
leadership
appreciative
inquiry and
Excellence with
Integrity
Transformation
through
Relationships
Communication
in Open
Organizations
Strengths
Advantage
and the other
stakeholders?
employees of
Amazon?
by the leaders
of Amazon?
organizational
change
Is there an
incident that
apparently has
tainted the
reputation for
integrity of
Amazon?
Is it
appropriate to
draw the
conclusion that
effective
leadership
practices form
the foundation
of an
organization’s
success?
What might be
the role played
by the acts of
integrity in
ensuring
Amazon’s
success?
•
•
How does
Amazon’s
leadershipemployee
relationship
work?
What are the
rules played by
the leadership
of Amazon in
the creation of
transformation
al
connections?
What impact is
caused by this
partnership on
the company
as a whole?
•
What is the
primary
mechanism of
communication
employed by
Amazon?
Does Amazon
have a good
structure in
place that
encourages
communication
among all the
employees of
the company?
What is the
influence of
digital
technologies
on
communication
in this
company?
•
•
•
What are the
strengths of
Amazon in the
area of
leadership?
How can the
organization
build on these
strengths to
positively
impact the
growth of the
organization?
how can the
employees and
other
stakeholders
be involved in
the process of
building on the
strengths of
the
organization?
•
•
•
•
•
•
•
•
ethical decisions
ethical conflict
management
ethical
organizations
ethical
competencies
multicultural
relationships
emotional
intelligence
effective teams
Trust
Conflict
multicultural and
cross-cultural
environments
technologymediated world
the perspective of
strengths
competencies
employee and
stakeholder
involvement
Sustainable
Change
Entrepreneurial
Strategic
Transformation
As an
organization,
did Amazon
ever have to
deal with
drastic shifts
before?
What were the
impacts that
were caused by
these drastic
shifts?
What methods
were used to
maintain these
improvements
going?
•
What is the
strategic
transformation
measure taken
by Amazon to
aid in the
creation of a
peaceful and
democratic
environment
inside the
company?
What are the
several
strategies
employed by
the
organization
aside from
leadership
training to
improve the
various
qualities and
practices
associated with
leadership?
What impacts
have these
practices
created on the
organization’s
success?
•
•
•
•
•
magnitude of
change
sustainable
change
cultural change
business model
digital strategy
structures of
strategy
Purchase answer to see full
attachment
intended to focus on providing better training methods.
Opportunity:
●
●
●
●
Leaders in the company are one of the most important and important individuals;
therefore, putting them through training can increase Amazon’s general
performance.
What value does this provide to Amazon? It is generally recognized that successful
leaders are critical to the success of any business; companies require strong leaders
to succeed.
Creating a strong and productive company is a process that begins from the inside
out. Leadership is responsible for the culture, management practices, and the
alignment of these practices with important strategic priorities .
The most successful influencers and drivers of organizational performance are
leaders that hold people responsible and assure effective, productive behaviors in
their team. Equally essential is a leader’s capacity to influence workers’ moods,
attitudes, and involvement, as well as Amazon’s broader culture, through a series of
implicitly linked events.
How this adds values to the organization:
●
●
●
The key to Amazon’s vitality is to create an atmosphere where people may win and
be enthusiastic about their work. Well-trained leaders with the necessary leadership
abilities and competency may create such an atmosphere.
Leaders create an atmosphere where workers take care of Amazon’s customers to
the point that they want to return year after year by taking care of their staff.
Managers have their eyes on the scoreboard rather than the ball when they focus
their attention and concentration solely on Amazon’s vitality indicators, such as
profit. Profit is a by-product of providing excellent customer service, which can only
be accomplished by providing excellent staff service.
Customers Pains and Gains supporting the need:
●
●
My project should focus on Amazon’s positive development through increased
output and quality of goods and services.
Amazon customers will benefit because the company will be able to provide highquality services and goods that suit their requirements.
Key questions that drive my research;
●
●
What influence do leaders have on Amazon’s general performance?
Can the introduction of training services have a good influence on Amazon’s
executives and other stakeholders?
Matrix of Questions
Leadership Ecosystem:
●
●
●
What is the environmental attitude of Amazon’s leadership?
Is it comprehensive, egalitarian, or appreciating in nature?
What are the ecological features of the branch office leadership?
Sustainable Change:
●
●
●
●
Amazon, as an organization, has ever had to deal with such drastic shifts before?
What were the general results? Did the shifts have an impact on the organization? If
so, were they positive or negative?
What methods were used to maintain these improvements going?
How can these methods be maintained in action?
Creativity and Innovation
●
●
Does Amazon’s CEO and other leaders’ training in other divisions foster innovation
and creativity inside the company? If so, do you detect any differences?
Is the creative and inventive workforce more capable than the unskilled labour?
Transformation through Relationships
●
●
●
●
How does Amazon’s employee-leadership relationship work?
What role does Amazon’s leadership play in the creation of transformational
connections?
Does this partnership have a beneficial or bad impact on Amazon as a whole?
Is it true that Amazon has genuine ties? Is our emotional intelligence and
collaboration a part of these ties?
Communication in Open Organizations
●
●
●
What is the primary communication mechanism that Amazon employs?
Does Amazon have a structure in place that encourages good communication
among all of the company’s employees?
What is the influence of digital technologies on communication? Will they help us
communicate more effectively?
Excellence with Integrity
●
●
●
Has there been an incident that appears to have tainted Amazon’s reputation for
integrity?
Is it correct to conclude that effective leadership practices form the foundation of an
organization’s success?
What role may acts of integrity play in ensuring Amazon’s success?
Shared Leadership
●
How do Amazon’s leaders’ actions affect the company’s junior employees and other
stakeholders?
●
●
What do Amazonians require?
What are the many unforeseen effects of Amazon’s leaders’ decisions?
Entrepreneurial Strategic Transformation
●
●
What is Amazon’s strategic transformation measure to aid in the creation of a
peaceful democratic environment inside the company?
What are the several strategies that Amazon may employ, aside from leadership
training, to improve various leadership qualities and practices?
References
Conger, J. A. (2018). The brave new world of leadership training. Organizational dynamics,
21(3), 46-58.
Lacerenza, C. N., Reyes, D. L., Marlow, S. L., Joseph, D. L., & Salas, E. (2019). Leadership
training design, delivery, and implementation: A meta-analysis. Journal of Applied Psychology,
102(12), 1686.
Primary and Secondary Research
For the purposes of this class we will use, basically, two categories of research, primary and
secondary. Primary research generally involves asking questions that are directly related to your
specific project, whether it be an organizational change or a new product. Asking a target
audience about a new product or employees about a process change might involve interviews,
surveys, use of social media, etc., to get feedback. Secondary research covers a broad array of
pre-existing data, reports, publications, videos and more that were not necessarily designed for
your project but help to inform your research questions. Demographic data compiled by the U.S.
government, state economic data, industry reports and, of course, books and journal articles are
all secondary resources.
At this point, your wide net of questions that you built into your Capstone Research Matrix last
week will now provide a guide to obtaining both secondary and primary research data. Given
the short nature of this course, it may not be possible to design and implement any large
primary research process. That said, even in the short time allowed, it is possible to do a
surprising amount of research if you begin this week.
Both types of research are required for your project. While each informs the other and can be
used iteratively, it generally works best to jump into Secondary research as soon as you have
time to do so. The reason, of course, is that it takes nothing more than a broad topic and some
“free” reading time online or requesting information from others. If, for example, there are books
published on your topic that seem highly relevant you can begin reading with no worries about
scheduling interviews, meeting with stakeholders or distributing surveys. Secondary research
also provides language, concepts and frameworks with which to begin designing your primary
research.
Leadership Capstone Components
Your capstone project will have two main areas of inquiry: Leadership Practices Assessment
and Leadership Practices 2.0.
The Leadership Practices Assessment will be driven by, first, a short review of appropriate
theory coming from your coursework, outside secondary research, reports and related data. The
next and generally more significant Leadership Practices Assessment will come from your
primary research in the form of interviews, focus groups and surveys done by you and designed
to address questions specific to your context and topic. In performing the Leadership Practices
Assessment you will begin with your topic but will quickly move into other Areas of Leadership
Practice as your primary structure for outlining your inquiry. The Leadership Practices
Assessment should follow the sequence and relative weighting of your Leadership Practices
Project Matrix that you completed as last week’s assignment. In that assignment you did much
of the heavy lifting involved in reconciling your topic with the key questions and big ideas that
you have encountered in your MSL Program. Remember that seeing Leadership Practice from a
systems perspective and through the lenses of all Areas of Leadership Practice is critical and a
cornerstone of this capstone. Also, as you continue to build research sources and methods this
week, you are reminded about the importance of entering your research with an Leadership
Practices Assessment that begins, first, with a strengths-based approach to the current
situation.
The Leadership Practices 2.0 (your recommendations) will be the direct result of your
Leadership Practices Assessment. Like the Leadership Practices Assessment, you are asked to
integrate all areas of Leadership Practices into your Leadership Practices 2.0 or in describing
the outcomes of your Leadership Practices 2.0. To reiterate, as part of your final Leadership
Practices 2.0, virtually all of the Leadership Practices should be addressed at some level to at
least explain the relevance of each one to your Leadership Practices 2.0 recommendations,
however minimal or secondary in nature they may be. Your Leadership Practices 2.0 should be
thought of as proposed changes or interventions and should make good use of best practices in
Leadership Practice that you have experienced throughout the program.
Your Leadership Perspective
Most of the emphasis of this course is on building your leadership project which is really about
organizational change. That said, you want to be aware simultaneously, about your own
processes and how you are showing leadership in the management of your project and selfdevelopment. Several assignments in this course are deliberately reflective and ask that you
pause and consider how you are applying your leadership skills to your own self-management
of your process of managing the many moving parts to your project.
Leadership Capstone Project Research Matrix
Project Topic – Leadership training to improve Amazon’s general performance
Areas of
Leadership
Practice
Leadership
Ecosystem
Leadership
Practices
Assessment
Question #1
Leadership
Practices
Assessment
Question #2
Leadership
Practices
Assessment
Question #3
What is the
environmental
attitude of
Amazon’s
leadership?
Is the attitude
comprehensive
, egalitarian, or
appreciating in
nature?
What are the
ecological
features of the
branch office
leadership?
Big
Ideas/Topics/Tools
/ Frameworks,etc.
● Distributed
leadership
•
•
Creativity and
Innovation
Shared
Leadership
Does the
training of the
CEO and other
leaders of
Amazon lead to
any creativity
and innovation
inside the
company?
If the answer
to the previous
question is
positive, what
are the
differences that
can be
detected in the
company?
Is the inventive
and creative
workforce more
capable than
the workforce
in the unskilled
sectors?
•
How do the
actions of the
leaders of
Amazon affect
the employees
What are the
requirements
of the
What are the
main
unforeseen
effects of the
decisions made
•
•
•
•
Appreciative
leadership
Integrated
reflective
practice
The culture of
innovation
Building for
creativity
Systemic
innovation
organizations of
leadership
appreciative
inquiry and
Excellence with
Integrity
Transformation
through
Relationships
Communication
in Open
Organizations
Strengths
Advantage
and the other
stakeholders?
employees of
Amazon?
by the leaders
of Amazon?
organizational
change
Is there an
incident that
apparently has
tainted the
reputation for
integrity of
Amazon?
Is it
appropriate to
draw the
conclusion that
effective
leadership
practices form
the foundation
of an
organization’s
success?
What might be
the role played
by the acts of
integrity in
ensuring
Amazon’s
success?
•
•
How does
Amazon’s
leadershipemployee
relationship
work?
What are the
rules played by
the leadership
of Amazon in
the creation of
transformation
al
connections?
What impact is
caused by this
partnership on
the company
as a whole?
•
What is the
primary
mechanism of
communication
employed by
Amazon?
Does Amazon
have a good
structure in
place that
encourages
communication
among all the
employees of
the company?
What is the
influence of
digital
technologies
on
communication
in this
company?
•
•
•
What are the
strengths of
Amazon in the
area of
leadership?
How can the
organization
build on these
strengths to
positively
impact the
growth of the
organization?
how can the
employees and
other
stakeholders
be involved in
the process of
building on the
strengths of
the
organization?
•
•
•
•
•
•
•
•
ethical decisions
ethical conflict
management
ethical
organizations
ethical
competencies
multicultural
relationships
emotional
intelligence
effective teams
Trust
Conflict
multicultural and
cross-cultural
environments
technologymediated world
the perspective of
strengths
competencies
employee and
stakeholder
involvement
Sustainable
Change
Entrepreneurial
Strategic
Transformation
As an
organization,
did Amazon
ever have to
deal with
drastic shifts
before?
What were the
impacts that
were caused by
these drastic
shifts?
What methods
were used to
maintain these
improvements
going?
•
What is the
strategic
transformation
measure taken
by Amazon to
aid in the
creation of a
peaceful and
democratic
environment
inside the
company?
What are the
several
strategies
employed by
the
organization
aside from
leadership
training to
improve the
various
qualities and
practices
associated with
leadership?
What impacts
have these
practices
created on the
organization’s
success?
•
•
•
•
•
magnitude of
change
sustainable
change
cultural change
business model
digital strategy
structures of
strategy
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Explanation & Answer:
5 pages
Tags:
management
leadership
matrix
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