DeVry University Management Worksheet

[Complete the stakeholder engagement plan by
1) Identifying the people, group, or department that could impact or be impacted by the project, and their role in the project; and categorize them as primary (i.e., those
that are directly impacted), secondary (i.e., those that are indirectly impacted), or key stakeholders (i.e., those that have high influence or high interest in the project.
2) Analyzing the stakeholders based on their level of influence & interest and determine what are their needs and key interests.
3) Strategizing how to engage with stakeholders based on the stakeholder analysis & the prescribed engagement strategy table below. The strategy owner could the
project manager, program manager, internal project sponsor, the Project Management Office, or any team member suitable for the job.
4) Use the prescribed engagement strategies described below to help you select the engagement strategy and the strategic approach .
5) Identify 3 more stakeholders in addition to the 12 stakeholders listed in the Getta Byte project Week 2 video and complete the rest of the matrix. ]
Stakeholder Engagement Plan: Stakeholder Register
Project Name:
Project Manager:
Stakeholder Identification
Date:
Engagement Strategy
Stakeholder Analysis
Stakeholder
Role
Category
Influence
(H / L)
Interest
(H / L)
Key Interests
& Needs
Strategy
Haywood U. Buzzoff
CEO
Key
High
High
Project deadline & company savings.
Needs weekly updates.
MANAGE
Strategic Approach
Strategy
Owner
Engagement
Frequency &
Method
PM
Weekly Meetings
Keep them involved in decisions.
Meet face to face.
Instructions For Completing This Document
Stakeholder: Identify the people, group, or department that could impact or be impacted by the project, and their role in the project
Stakeholder’s Role: Enter the stakeholder’s role in the project.
Category: categorize stakeholders as primary (i.e., those that are directly impacted), secondary (i.e., those that are indirectly impacted), or key stakeholders (i.e., those
that have high influence or high interest in the project. )
Influence: Enter the stakeholder’s level of influence in the project. (Select high or low.)
Interest: Analyzing the stakeholders based on their level of influence & interest. (Select high or low.)
Key Interest: This information will required meeting with the stakeholder or a SME that is familiar with the stakeholder’s need. For this assignment be creative
Engagement Strategy: Based on the stakeholders’ Influence & Interest level select the “Prescribed Engagment Strategy” as presented in the table below
Strategic Approach: Enter a “Strategic Approach or Action Plan” based on the the “Prescribed Engagment Strategy” as presented in the table below
Strategy Owner: The strategy owner could the project manager, program manager, internal project sponsor, the Project Management Office, or any team member suitable
for the job.
Engagement Frequency & Method: Frequency Ex: Daily, Weekly, Monthly; Method: Ex: Face to Face, Meetings, Text, Webex, Phone Call, Etc.
PRESCRIBED ENGAGEMENT STRATEGY
Influence
Interest
Strategy
Strategic Approach or Plan of Action
High
High
MANAGE
* Manage closely by keeping them involved in project decission.
* Engage them on regular basis
* Work to maintain relationship.
High
Low
SATISFY
* Keep satisfied by meeting their needs
* Meet in person: Engage and consult
* Work to increase their low interest level
Low
High
INFORM
* Make use of their high interest through involvement.
* Consult on their area of interest; their high interest makes them a supporter/ambassador.
Low
Low
MONITOR
* Monitor communication for changes in influene and interest.
* Keep them updated
Note 1 : When stakeholders have a mediun influence and or mediun interest, use a mix strategy approach.
Note 2: The strategic engagement approach should also consider the individual stakeholders’ needs and interest in the project
COMMUNICATIONS MANAGEMENT PLAN
Project Name:
Project Manager Name:
Project Description:
ID
Communicaton
Vehicle
Target
Audience
Description/Purpose
Frequency
Sender
Distribution
Vehicle
Internal /
External?
Comments
0
Weekly status meeting
Project Team
Project status updates
Weekly
Project Manager
Meeting
Internal Only
Full Team meeting we will invite stakeholders
when necessary.
0
Column
Instructions For Completing This Document
Complete the Project Name, NC, Project Manager Name, and Project Description fields
For each identified communication, complete the following.
A
ID: A unique ID number is used to identify the communication within the communication matrix.
B
Communication Vehicle: This column should be populated with a description of the type of communication that will be conducted.
C
Target Audience: This field should be populated with a description of the target audience for this communication vehicle.
D
Description/Purpose: This field should be populated with a description of the purpose of the communication.
E
Frequency: This field should be populated with the frequency of which the communication will be distributed.
F
Owner: This field should be populated with the name of the owner of the communication.
G
Distribution Vehicle: This field should be populated with the type of distribution vehicle that will be used to disseminate the communication.
H
Internal/External: This field should indicate if the communication is for internal, external, or both internal and external distribution.
I
Comments: This column should be populated with any additional comments.
PROJECT TITLE:
COMPANY NAME
Project Manager:
Student’s Name
Project Start:
Mon, 3-Jan-22
Today:
Mon, 3-Jan-22
1
Display Week:
WBS
#####
TASKS
PROGRESS
Project Title
Jan 3, 2022
START
END
Task
Duration
Total
Hours
Mon, 3-Jan-22
Thu, 12, May,22
92
736
5
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
40
92
736
Jan 10, 2022
Jan 17, 2022
0%
Mon, 3-Jan-22
Fri, 7, Jan,22
Task 2
Task 3
Task 4
Task 5
Task 6
Task 7
Task 8
Task 9
Task 10
Task 11
Task 12
Task 13
Task 14
Task 15
Task 16
Task 17
Task 18
Task 19
Task 20
Task 21
Task 22
Task 23
Task 24
Task 25
Task 26
Task 27
Task 28
Task 29
Task 30
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
Mon, 10-Jan-22
Thu, 13-Jan-22
Wed, 19-Jan-22
Mon, 24-Jan-22
Thu, 27-Jan-22
Tue, 1-Feb-22
Fri, 4-Feb-22
Wed, 9-Feb-22
Mon, 14-Feb-22
Thu, 17-Feb-22
Wed, 23-Feb-22
Mon, 28-Feb-22
Thu, 3-Mar-22
Tue, 8-Mar-22
Fri, 11-Mar-22
Wed, 16-Mar-22
Mon, 21-Mar-22
Thu, 24-Mar-22
Tue, 29-Mar-22
Fri, 1-Apr-22
Wed, 6-Apr-22
Mon, 11-Apr-22
Thu, 14-Apr-22
Tue, 19-Apr-22
Fri, 22-Apr-22
Wed, 27-Apr-22
Mon, 2-May-22
Thu, 5-May-22
Tue, 10-May-22
Wed, 12, Jan,22
Tue, 18, Jan,22
Fri, 21, Jan,22
Wed, 26, Jan,22
Mon, 31, Jan,22
Thu, 3, Feb,22
Tue, 8, Feb,22
Fri, 11, Feb,22
Wed, 16, Feb,22
Tue, 22, Feb,22
Fri, 25, Feb,22
Wed, 2, Mar,22
Mon, 7, Mar,22
Thu, 10, Mar,22
Tue, 15, Mar,22
Fri, 18, Mar,22
Wed, 23, Mar,22
Mon, 28, Mar,22
Thu, 31, Mar,22
Tue, 5, Apr,22
Fri, 8, Apr,22
Wed, 13, Apr,22
Mon, 18, Apr,22
Thu, 21, Apr,22
Tue, 26, Apr,22
Fri, 29, Apr,22
Wed, 4, May,22
Mon, 9, May,22
Thu, 12, May,22
Total (days & hrs)
Jan 24, 2022
Jan 31, 2022
Feb 7, 2022
Feb 14, 2022
Feb 21, 2022
Feb 28, 2022
Mar 7, 2022
Mar 14, 2022
Mar 21, 2022
Mar 28, 2022
Apr 4, 2022
Apr 11, 2022
Apr 18, 2022
Apr 25, 2022
May 2, 2022
May 9, 2022
May 16, 2022
May 23, 2022
May 30, 2022
Jun 6, 2022
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M:
Task 1
ENTER ONLY INFORMATION IN THE YELLOW CELLS!
Project start date is the same as your course start date
Jane Doe
24
24
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24
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24
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Sat, 13, Jan,18
FOLLOW THE STEPS BELOW
HOW TO USE THIS DOCUMENT TO CREATE YOUR PROJECT GANTT CHART
The user only needs to enter values in those cells colored yellow to create the Gantt Chart
1)
Enter a valid Project Start date. Valid dates are between 1-Jan-21 to 31-Dec-25. To use other dates, change or remove the cell data validation
feature. For Project Start date, use the start date of the current session.
2)
3)
Today ‘s date will activate a red line maker marker,||, on the calendar. You could enter the date manually or enter the Excel funtion =Today()
The Display Week number will show the week at the beginning of the calendar display, always starting on Monday.
4)
TASKS (column D): Enter the names of the Tasks for the project. The template was created for a project with 30 tasks. Delete Task ROWS as needed
5)
Task Duration column: Enter the duration for each task in days.
6)
7)
Pink columns indicate weekend days Sat. and Sunday. These dates are blocked for work.
Dark Orange Cells are Holidays. These dates are blocked for work.
8)
Light orange cells
represent the number of days in the “Task Durantion” Column. Ex: If a task duration = 3, them 3 orange cells will be displayed to represent
each day & the Total Hours will be calculated automatically.
9)
If your project is divided in Milestones, you could group the tasks under a milestoned by hilighting the rows with different colors.
10)
Row 10 has been formatted to help you adding Milestones titles to your project, by copying the ROW 10 and INSERTING IT as needed.
NOTE: COPY ROW 10 EVERYTIME BEFORE INSERTING IT TO DENOTE A DIFFERENT MILESTONE GROUP.
11)
Enter Milestone name under task column.
12)
Calculate the START * END dates for each milestones using the Min and Max function. See as example cell G8 and H8
13)
Complete the WBS index column. The WBS index numbers for the project can be found on the WBS for the Getta Byte project presented in week 4 Canvas Lesson.
14)
Print Page 1 in PDF, take an snip of it and paste in the Word Document template.
NOTE: WHAT HAPPENS IF YOU DELETE A TASK X? The formulas in the start and end cells will not work. In that case, the student
will need to enter Start and End dates manually.
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Project Resources Allocation & Budgeting
[Note: Some of the Getta Byte Project information has been entered using black font for demonstration purposes. Information entered in blue must be revised
according to your assignment. Please watch the video in the Week 5 Canvas lesson related to your project. Read the instruction on “HOW TO USE THIS DOCUMENT
TO CALCULATE THE PROJECT BUDGET” for more information. ]
PROJECT TEAM ASSIGNMENTS TO TASK
Table 4 a. TEAM ASSIGNMENTS
Methodology
1 Determine the manpower/skills and resource requirements needed for the project ( i.e., Work , Materials, Fixed Cost)
2
3
4
Determine the Team Skills/capabilities to do the work
Determine the skill gaps and decide whether to oursource or adding more team member with the skills still needed
a cost-benefit and risk analysis on oursoucing vs. inhouse.
Allocate resources to tasks (to create a resource schedule) and calculate budget requirements
Project Resources Allocation & Budgeting
Table 1. RESOURCE TYPE: WORK
Skills Required for project Qty. Resource Name
A Project Manager
1
IMMA PAYNE
B Developer 1
1
Enter name
C Developer 2
1
Enter name
D Data Architect
1
Enter name
E Data Specialist
1
Enter name
AVAL. % Hr. Rate
$4
100%
$4
100%
$4
100%
$5
100%
$6
50%
Assigned Tasks
Hrs.
Required
1.1.1, 1.1.2, 1.2.1, 1.2.2,1.2.3, 1.5.1, 1.5.2, 1.5.3, 1.6.1
224
200
224
224
416
1.x.x, 1.x.x., …
1.x.x, 1.x.x., …
1.x.x, 1.x.x., …
1.x.x, 1.x.x., …
Estimated Work
Cost
$
$
$
$
$
WORK COST
896
800
896
1,120
1,248
$ 4,960.00
Hrs.
Required
Table 4 b. TASK DURATIONS
A
B
C
D
E
1
1
1
1
1
1.1.1
T1: Gather user requirements
1
1
1
1
1
1
1
1
1
1
1.1.2
1.2.1
T3:
3
24
1
1
1
1
1
1.2.2
T4:
3
24
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
1
0
0
0
0
1
1
1
1
1
1.2.3
T5:
3
24
1.3.1
T6
3
24
1.3.2
T7
3
24
1.3.3
T8
3
24
1.3.4
T9
3
24
0
0
0
0
1
1.4.1
T10
3
24
0
0
1
1
1
1
0
0
0
1
1
1
0
0
0
1
1
1
0
0
0
1
1
1
1
1
1
1
1
1
1.4.2
T11
3
24
1.4.3
T12
3
24
1.5.1
T13: Develop Training modules 3
PM
Developer 1
Developer 2
224
200
224
WBS
TASK NAME
Task Duration (Days)
Task (Hrs)
5
40
T2: Gather customer requirements
5
40
T14
3
T15
3
1.6.1
T16
3
24
Days
Hrs
52
416
Data Architect Data Analyst
224
416
24
1.5.2
1.5.3
PROJECT DURATION
24
24
Table 2. RESOURCE TYPE: MATERIAL
Material
1
2
3
Qty.
1
3
Software
PCs
$
$
Estimated Material
Cost
Notes
Unit Cost
50,000
1,000
Assigned to activity 1.2.3
Needed for remote work
MATERIAL COST
$
$
50,000
3,000
$
53,000
Note. Enter a 1 in colums A through E when a resource
has been assigned to tasks on the left, otherwise enter a 0.
For your assignment Column A indicate the task assigned
to the Project Manager (i.e., Ima Payne) according to wk5
Getta Byte video in your Canvas Lesson
Table 3. RESOURCE TYPE: FIXED COST
Skill Gap Required
b
HOW TO USE THIS DOCUMENT TO CALCULATE THE PROJECT BUDGET
Estimated Fixed
Cost
Assigned Tasks
Qty. Contractor, Co.
Developer of training
modules
Trainer
1
John Doe, ABC
1.51. Develop Training Modules
$
1
Jane Doe, XYZ
1.5.3 Conduct Training
FIXED COST
This document will help you to calculate the budget for the project (i.e., work budget, material budget, Fixed Cost budget.) Watch the Getta Byte video in the
week 5 Canvas lesson. Locate Timeframes [1:03] & [2:25]
10,000
1)
Enter the resources required for the project, corresponding to: the Skills, Materials, and Skills Gap in Tables 1, 2, and 3 respectively. (Column D)
$
5,000
2)
Determine the quantity needed in tables 1, 2, and 3. (Column E)
$
15,000
3)
Table 1. (Blue font needs to be revised according to Wk 5 video. Don’t change the black font.)
4)
Enter the team member’s name with the required skills in the Resource Name column, Table 1
Enter the team member’s availability in the “Resource Availability” column.
Use a 100% for team members assigned fully to the project. If a member is avalable for your project 4 hrs a day, then enter 50% (Ex. Nonia Business )
Enter resources’ hourly rates.
5)
6)
Fig. 1 PLANNED PROJECT BUDGET
7)
8)
9)
$15,000 , 20%
$4,960.00 , 7%
10)
11)
12)
13)
14)
15 )
$53,000 ,
73%
Manpower Cost
Material Cost
Fixed Cost
Fig. 2 MANPOWER BUDGET
$1,400
$1,248
$1,200
$1,120
$1,000
$896
$896
$800
$800
$600
$400
$200
$0
Project Manager
Developer 1
Developer 2
Data Architect
Data Specialist
Fig. 3 HOURS REQUIRED & MANPOWER COST
0
50
TEAM MEMBER NUMBER OF HOURS REQUIRED FOR PROJECT
100
150
200
250
300
350
400
450
416
Data Specialist
$1,248
TEAM MEMBER’S ROLE
a
224
$1,120
Data Architect
224
Developer 2
$896
200
Developer 1
$800
224
Project Manager
$896
$0
$2,500
TEAM MEMBER COST ($)
TEAM ROLE/SKILS
BUDGET REQUIRED
TOTAL TASK HRS. REQUIRED
Table 4 b. Enter task Names and Tasks duration in day. (Do not enter the Milestones & Don’t change the black or white font since it has been entered or calculated for you), use
information from timefreame [2:25 ].
Table 4 a. Enter a 1 in columns A through E when a resource has been assigned to a task on table 4b, otherwise enter a 0. Column A has been entered for you. Blue font in column B,
C, D, and E has to be reviewed. This information is found on the transcripts of video 5.
Table 1. Enter the “Assigned Tasks” using the WBS index in Table 4b and the information you completed in Table 4 a.
Table 1. The “Total hrs. required” for each resource (i.e., A, B, C, D, and E) is automatically calculated for you in the last row of table 4, using the excel function:
=SUMPRODUCT(array1, array2]. For Ex. see the required hours for A (i.., Ima Payne, the Project Manager) in cell “O25” and cell “J18”
Table 1. The “Estimated Work Cost” = Resource Availability * Hourly rate * Total hrs. required. This is automatically calculated for you.
Table 2. The “Estimated Material Cost” = Quantity * Unit Cost. Enter the in information for Software material in the week 5 transcript.
Use row 2 and 3 to enter any other material that might be needed for the project.
Table 3. The information for this table is not provided in the week 5 video. The font is blue are suggestions, which you can modify.
The PLANNED PROJECT BUDGET figure is automatically created using the information from Tables 1, 2 and, 3
Print Page 1 in PDF, take an snip of it and paste in the Word Document template.
RISK MANAGEMENT: RISK REGISTER
[Note: Some of the Getta Byte Project information has been entered using black font for demonstration purposes. Please watch the video in the week 6 Canvas lesson related
to your project . Scroll to the bottom on the register risk register matrix and read the instruction on “HOW TO USE THIS DOCUMENT” . You must identified 4 negative risks and 2
positive risk and complete the risk management process ]
IDENTIFY
RISK
ID WBS
Task Name
RBS
Category
PERFORM QUALITATIVE
RISK ASSESSMENT
Risk Identified
(Description)
Root Cause
of the Risk
Risk Impact
Prob.
+ / –
Impact
on
Cost
Impact
on
Sch.
Impact
on
Quality
PLAN RISK RESPONSE
Risk
Score
Risk
Owner
Risk Strategy
Risk Response Plan
+ / –
IMPLEMENT RISK
PLAN
MONITOR
RISK
Risk
Action Owner
Risk
Status
NEGATIVE RISK
Negative
1
1.4.3 Transfer Data
Organizational
2
1.4.2 Map fields
Technical
3
1.4.1 Validate Data
Technical
4
1.1.1
Gather Requirement
External
from users
Low bandwidth
Negative
Impact on
Schedule
3
2
3
5
3
Network
Services
– Mitigate
Field mapping
errors,
Negative
Impact on
Schedule
1
1
2
1
0.4
Data
Architect
– Accept
* Script errors
* Database
mismatch
Negative
Impact on
Schedule
5
2
4
1
4
Data
Specialist
– Mitigate
Scope definition
(Users interviewed for gathering
of requirements did not the
experience nor background to
provide information.)
Users interviewed
did not have
experience in the
billing department
Negative
Impact on
Schedule,
Budget,
Quality
4
3
4
4
3.2
Project
Manager
Positive
Holiday coming up Impact on
Budget
5
5
1
1
5
Training modules
available in the
market
4
1
3
1
2.4
Network Capacity
(Failure during uploads)
Data errors
Customer data integrity
* Review bandwidth requirements
* Research best vendors for needs
* Select vendor for high bandwidth
* Conduct network assessment and troubleshoot prior to
migration
Don Testit (Developer)
Active
Hugh Duitt (Data
architech)
Active
* Validate data on data sample
Nonia Buziness (Data
Specialist)
Active
– Mitigate
* Be selective when interviewing users.
* Users must have worked in the billing dpt. two years or
more and must be familiar with billing processes
* User must have operational & technical background.
Imma Payne Proj.
Manager)
Expired
Project
Manager
+ Exploit
* Enter new actrivities in WBS to ensure actions are taken
* Meet with mgmt and vendor
* Delay purchase to Black Friday
Imma Payne (Proj.
Manager)
Active
Project
Manager
+ Enhance
* Gather software requirements
* Understand features and functionality.
* Reseach the market for off the shelf modules
* Meet with vendor and team to determine suitability
Imma Payne (Proj.
Manager)
Active
5
6
7
8
POSITIVE RISKS
1
1.2.3 Execute Purchase
External
Planning: Significant savings on
software purchase if bougth on
Black Friday
2
1.5.1
Develop Training
with Vendor
External
Market: Off the shelf training
modules could be available
Positive
Impact on
Schedule
3
4
Refer to Section E.
Refer to Section F
You risk socre is calculated from the probability times the highest risk score (1-5) divided by 5 to give an average risk score between 1 and 5
Score between 4 and 5
Score between 2 and 3.99
Score between 0 and 1.99
HOW TO USE THIS DOCUMENT
This document is a tool to create the risk register for your project. Please watch the “Getta Byte – Risk Management” video listed on the
week 6 Canvas Lesson. Also, review the video transcript. The information in the video for risks IDs 1, 2, and 3 have been entered in the riks
register as examples. The student job is to identify 4 negative and 2 positive risks. Two Positive risks have also been identified and
entered for you as examples.
1)
ID: Enter IDs for the 4 negative and 2 positive you must identified. To Identify individual project risks, review the project tasks located in the Project
Schedule-sections E.1 and/or the Gantt Chart – section E.2
2)
WBS: Enter the WBS number of the risk you have identified. ther Using the RBS located in this to the right determine the risk category.
3) Task Name: Enter the name of the tasks you have identified as having a risk.
4) RBS Category: Select the risk category by clicking on the any cell on this column to visualize the dropdown menu and make a selection
5)
Risk Identified: Enter the risk you have identified and describe it.
6)
Root Cause: Determine the root cause of the risk. This information is critical to be able to create a risk plan
7)
Impact (+ or -) : Select the Impact of the risk on the project objectives by clicking on the any cell on this column to visualize the dropdown menu and make a
selection. Project objectives are to keep on target the budget, the schedule, and the quality of the project. If the impact is negative, this is a negative risk. If
the impact is positive, This is a positive risk.
8)
Probability: Ask the question “what is likelihood of occurrence of the identified risk?” Enter a number between 1 and 5. When the probability of occurrenc
is: very high enter a 5, high enter a 4, medium enter a 3, low enter a 2, very low enter a 1
9)
Impact: Enter a number between 1 and 5 for columns J, K, and L . When theimpact on the project “XXX” objective is: very high enter a 5, high enter a 4,
medium enter a 3, low enter a 2, very low enter a 1
Risk Score: The Risk Score is calculated by multiplying the PROBABILITY of occurrence times the highest risk IMPACT (among C, Sc,Q) & dividing the
product by 5 for normalization purposes.
10) Risk Owner: The risk owner is a subject matter expert from the core team or from a different department who is familiar with the project task. Therefore
the risk owner is suitable to create a risk response plan. Cell in this column has a dropdown menu with particular expertise that could be found within the
core team or in other departments. Please select one according to the area of the risk you have identified.
11) Risk Stragegy (+ or -) : This column presents Risk respoose strategies for negative & positive risks. Select a suitable strategy.
Strategies for negative Risks include: Escalate,Avoid, Transfer, Mitigate, & Accept.
Strategies for positive Risks include: Escalate, Enhance, Exploit, Share, & Accept
12) Risk Response Plan: Enter the action plan for the strategy you have selected.
13) Action Owner: The risk owner are in charge to ensure the implementation of the risk response plan, It is a member of the team working of the task
14) Status: Select from the dropdown menu the status of the risk
15 ) Print Page 1 in PDF, take an snip of it and paste in the Word Document for you course project.
1
COURSE PROJECT
COURSE PROJECT: The Getta Byte – New Billing System Project
DeVry University
MGMT404: Project Management
< Month, Year>
Note to the Student
[This document is a compilation of project document templates used for the creation of a
project management plan for an introductory course in project management. The
template includes instructions to the student, boilerplate text, and fields that should be
replaced with the values specific to the project.
•
Blue italicized text enclosed in square brackets ([text]) provides instructions to the
document author, or describes the intent, assumptions and context for content included in
this document.
•
Blue italicized text enclosed in angle brackets () indicates a field that should be
replaced with information specific to a particular project.
•
Text and tables in black are provided as boilerplate examples of wording and formats
that may be used or modified as appropriate to a specific project. These are offered only
as suggestions to assist in developing project documents; they are not mandatory
formats.
Before submission of the first draft of this document, delete this “Note to the Student” page and
all instructions that are in blue italicized text enclosed in square brackets.
GETTA BILL SOFTWARE – BILLING SYSTEM PROJECT
2
Table of Contents
Introduction ………………………………………………………………………………………………………….. 2
Part 1 …………………………………………………………………………………………………………………… 3
Section A: Project Charter …………………………………………………………………………………………………………. 3
Section B: Stakeholder Engagement Plan ……………………………………………………………………………………. 4
Part 2 …………………………………………………………………………………………………………………… 6
Section C: Communication Plan …………………………………………………………………………………………………. 5
Section D: The Project Scope Statement ……………………………………………………………………………………. 6
Part 3 …………………………………………………………………………………………………………………… 8
Section E: The Project Schedule and Gantt Chart …………………………………………………………………………. 8
Section F: Resource Allocation and Budgeting ……………………………………………………………………………. 9
Part 4 …………………………………………………………………………………………………………………. 10
Section G: Risk Management ………………………………………………………………………………………………….. 10
Conclusion ………………………………………………………………………………………………………………………………… 11
References ……………………………………………………………………………………………………………………………….. 12
[Note: APA does not required a table of content. But it is a good practice for planning your paper
content. Hence, the table of content is optional. (Remove this note before submitting your
paper.)]
GETTA BILL SOFTWARE – BILLING SYSTEM PROJECT
3
Introduction
[Your introduction is a one-page summary of all the main aspects of the project, including:
–
Project description (i.e., responding to what is the project about & what are the project
goals and objectives),
–
key stakeholder project participants (i.e., responding to who are the key stakeholders and
organizational departments that will be involved),
–
Project management approach (i.e., responding to what is the project management
methodology used in this project, and how is the project going to be managed and broken
down into major deliverables or phases.)
–
A brief discussion of the internal and external enterprise environmental factors that may
promote or hinder individual project decisions and the management of people, procedures,
processes, and projects. (Hint: Read PMBOK® Guide CH. 2.2 Enterprise Environmental
Factors for more information.)]
GETTA BILL SOFTWARE – BILLING SYSTEM PROJECT
4
PART 1
Section A: The Project Charter
[ 1. Watch the video and read the video transcript located in the Getta Byte – Project Charter section of the Week 1
Canvas lesson
2. Enter the information provided in the video in the sections below.
3. Improve each section by elaborating and expanding on the information provided in the video. Be creative!
4. The text in blue is there to guide you with the assignment and help you brainstorm how to improve the basic
information provided in the Week 1 video. Delete all text in blue before submitting your assignment.]
PROJECT CHARTER
Project Name
[Project name]
Project #:
Start Date
Project Manager
[Project Manager name]
Project Sponsor
[Project Sponsor name, Owner name, or Customer name]
End Date
Project Description:
[What will this project create?]
Objectives
[The business objectives for this section are described in the Getta Byte video in week 1. Enter
the business objectives in this section and come up with at least one or two more objectives. Be
creative! Remember: the business objectives are related to the business needs.
If an objective of the project is the cut cost, then specify the goal required to meet this objective.
Remember: goals must be measurable.
See example below.
• High level objective – Goal required to meet the objective.]
• Labor cost savings by 25%
Business Need:
[The business need can be found in the business case document and responds to one of these
questions: What is the reason to initiate the project? What problem is the project going to solve?
What opportunity or benefit will the project accomplish?]
Milestones
[What are the key milestone dates associated with the Getta Byte project? A milestone could be
the completion of a major project deliverable or phase. Milestone dates provides checkpoints for
monitoring the project progress. Besides the three-milestone provided in the week 1 Getta Byte
video, list at least three more milestones and estimated completion dates. See example below]
Milestones
Ex: Project Kickoff Meeting
Estimated Completion Timeframe
GETTA BILL SOFTWARE – BILLING SYSTEM PROJECT
5
Budget
[What is the estimated budget for this project? Complete the table below.
Do not research your project cost; this is a “top-down” budget estimate. This is an order of
magnitude estimate and does not need to be closed to your project’s actual costs when starting
the project. In week 5 we will calculate the total cost of the project using the “bottom-up”
approach, which is a more accurately budget estimate method]
Estimated Work Cost [It is a time-dependent variable cost related
to manpower project resources and the time they are utilized.
Equipment when associate with time usage (i.e., hourly rentals) is
also classified as work.]
Estimated Material & Equipment Cost [This cost is a per unit cost.
Ex: software license cost, pc cost, etc. It includes the total cost of
the material or equipment used in the project.]
Fixed Cost [Fixed cost is a non-variable of cost and is not time
dependent. Ex: Contractor or vendor cost, travel cost, insurance
cost, etc.]
TOTAL ESTIMATED COST
User Acceptance Criteria
[How will this project be judged as a success or failure? What will the key stakeholders use as
objective, measurable criteria to judge this success or failure? The acceptance criteria is
generally related to the project requirements. It could include all the project requirements, or
some of the project requirements. For example, those nice to have requirements may be cut down
if needed due to project constrains. In which case, the acceptance criteria will include only the
must have requirements.]
High-Level Project Assumptions
[What assumptions are we making with regards to the project? What are we assuming will or
will not happen in our project? Besides the information provided in the week 1 Getta Byte video,
list at least three other project assumptions.]
High-Level Project Constraints
[What external limits are being placed on the project that constrain our choices?]
Project Exclusions
[What work is part of the project; what work is not? What work is considered outside of this
project?]
Major Project Risks
[What are the major risks affecting the execution of the project? Identify two or more risks
besides the two risks described in the week 1 Getta Byte – Project Charter section]
Key Stakeholders
[Who are the key people that the project manager has to work with to complete the Getta Byte
project?]
6
COURSE PROJECT
Section B: Stakeholder Engagement Plan
[To complete section B of the Word document template, follow the steps below.
1. Watch the video located in The Getta Byte section of the Week 2 Canvas lesson. The video contains important information to complete the Stakeholder
Engagement Plan for the Getta Byte project. See timeframe [1:08].
2. Enter the information provided in the video in section B of your word document.
3. The information on the video is incomplete. The student’s job is to improve the stakeholder engagement plan by elaborating and expanding on the
information provided in the video. Be creative! Make sure to identify at least 3 more stakeholders in addition to the 12 stakeholders listed in the
Getta Byte video.
4. For extra help, locate the worksheet “B. Stakeholder Engagement Plan” in the Excel template for this course for instructions on how to complete the
stakeholder engagement plan in your Word document. Particularly, pay attention to the prescribed engagement strategies described on the
worksheet.
5. The text in blue is there to guide you with the assignment and help you brainstorm how to improve the basic information provided in the week 2 video.
Delete all text in blue before submitting your assignment.]
Stakeholder Engagement Plan
Project Name:
Project Manager:
Stakeholder Identification
Stakeholder Analysis
Date:
Engagement Strategy
Stakeholder
Role
Category
Influence
High/Low
Interest
High/Low
Key Interests
& Needs
Strategy
Strategic Approach
Strategy
Owner
Frequency
& Method
(Based on needs)
Haywood U. Buzzoff
CEO
Key
High
High
Project deadline & company
savings. Needs weekly updates.
MANAGE
Keep them involved in
decisions. (Face to face)
PM
Weekly Meetings
[Add rows as needed]
GETTA BILL SOFTWARE – BILLING SYSTEM PROJECT
7
GETTA BILL SOFTWARE – BILLING SYSTEM PROJECT
8
Part 2
Section C: Communication Plan
[In this section, you will create a simple communications management plan for the execution of the Getta Byte project.
To complete section C of the Word document template, follow the steps below.
1. Watch the video located in The Getta Byte section of the Week 2 Canvas lesson. The video contains important information to complete
the Communications Management Plan for the Getta Byte project. See time frame [2:08].
2. Enter the information provided in the video in Section C of your word document.
3. The information on the video is incomplete. The student’s job is to improve the Communications Management Plan by elaborating and
expanding on the information provided in the video. Be creative! Make sure to identify and enter at least 3 more Communication
Vehicles in addition to the 3 listed in the Getta Byte video.
4. For extra help, locate the worksheet “C. Communications Mgmt. Plan” in the Excel template for this course. The worksheet contains
instructions on how to complete the stakeholder engagement plan in your Word document.
5. The text in blue is there to guide you with the assignment and help you brainstorm how to improve the basic information provided in the
Week 2 video. Delete all text in blue before submitting your assignment.]
COMMUNICATIONS MANAGEMENT PLAN
Project Name:
Project Manager Name:
Project Description:
ID
Communication
Vehicle
1
Weekly status meeting
Target
Audience
Project
Team
Description/Purpose
Frequency
Sender
Distribution
Vehicle
Internal /
External?
Comments
Project status updates
Weekly
Project
Manager
Meeting
Internal Only
Full Team meeting we will invite
stakeholders when necessary.
Note: The table below provides information on how to complete each of the columns of the communication management plan.
GETTA BILL SOFTWARE – BILLING SYSTEM PROJECT
Instructions For Completing This Document
Complete the Project Name, NC, Project Manager Name, and Project Description fields
For each identified communication, complete the following.
ID: A unique ID number is used to identify the communication within the communication matrix.
Communication Vehicle: This column should be populated with a description of the type of communication that will be conducted.
Target Audience: This field should be populated with a description of the target audience for this communication vehicle.
Description/Purpose: This field should be populated with a description of the purpose of the communication.
Frequency: This field should be populated with the frequency of which the communication will be distributed.
Owner: This field should be populated with the name of the owner of the communication.
Distribution Vehicle: This field should be populated with the type of distribution vehicle that will be used to disseminate the communication.
Internal/External: This field should indicate if the communication is for internal, external, or both internal and external distribution.
Comments: This column should be populated with any additional comments.
9
10

COURSE PROJECT
Section D: The Project Scope Statement
[To complete the assignment, follow the steps below.
1. Watch the video and complete the “Project Scope Drag and Drop Exercise” located in The Getta Byte –
Project Scope section of the Week 3 Canvas lesson
2. Enter the information provided in the video into Section D, corresponding to the Getta Byte – Project Scope
Statement of your course project assignment.
3. Improve The Project Scope Statement by elaborating and expanding on the information provided in the
video and the drag and drop exercise. Be creative!
4. The text in blue in the template is there to guide you with the assignment and help you brainstorm how to
improve the basic information provided in the Week 3 video. Delete all text in blue before submitting your
assignment.]
PROJECT SCOPE STATEMENT
Project Name
[Project name]
Project #:
Start Date
Project Manager
[Project Manager name]
Project Sponsor
[Project Sponsor name, Owner name, or Customer name]
End Date
Project Description
[This section briefly describes the product or the end result of the project. This information can
be found on the project charter, or the SOW which is an input to the Develop Project Charter
process. This section responds to the following questions: What will the product of the project
look like, or what should it be able to do when completed?]
Project Requirements
[This section is typically a detailed amplification of the product description from the project
charter. What will the product of the project look like, or what should it be able to do when
completed?]
Project Deliverables
[List tangibles that must be completed for this project to be successful. For example, floor
installation in a house renovation is a deliverable.]
Project Exclusions
[List what this project will not include or is out of scope. For example, house renovation will not
include upgraded appliances.]
Acceptance Criteria
[What must the product be able to do when completed to be acceptable to the customer? What
standards or regulations must the product meet? What performance specifications must the
product meet to be acceptable to the customer?]
Estimated Project Schedule
[List the milestones associated with the Getta Byte project. A milestone could be the completion
of a major project deliverable or phase. Partial information of the project schedule is provided
in the “Project Scope Drag and Drop Exercise” located in the week 3 lesson in Canvas. The full
GETTA BILL SOFTWARE – BILLING SYSTEM PROJECT
11
project schedule can be found by playing the week 4 Getta Byte video and skipping the recording
to minute 2:11. The project schedule shows the milestones and tasks. Use the milestones to
complete this section.
Milestones
Estimated Completion Timeframe
[Insert milestone information ]
[Add additional rows as necessary]
[Insert completion timeframe]
Resource Requirements
[List the resource requirements (i.e., manpower, material, and fixed cost) as per the Getta Byte
video in our week 3 lesson. Manpower includes program developers, data architect, project
manager, any team member, etc.]
Estimated Cost of Project
Expense Type
Work /Labor Cost
Material &
Equipment Cost
Fixed Cost
Description
o
o
o
Estimated Cost
$
$
$
o
$
o [Contractor A for developing training modules] $10,000.00
o [Trainer ]
$ 5,000.00
TOTAL ESTIMATED COST OF PROJECT $
Project Constraints
[Besides the two project constraints listed in the week 3 Getta Byte video, list at least 3 other
constraints or limiting factors may affect the project?]
Project Assumptions
[Be creative. What other assumptions can you make about the project? Ex: Project Team has the
required skills to complete the project.]
COURSE PROJECT
12
Part 3
Section E: The Project Schedule and Gantt Chart
Project Schedule
[Continue working on the word document of your course project and complete Section E (i.e., the Project
Schedule and the Gantt Chart.
To complete the project schedule, follow the steps below.
1. Watch the video located in The Getta Byte – Billing System Project Schedule section of the week
4 Canvas lesson. The video contains information to complete this section. At time frame [2:17],
the video presents the project schedule for the project. It shows how the scope of the project has
been broken down into milestones and work packages; it also presents the duration of the
project scope and schedule.
2. Enter the task names and task durations provided in the video at time frame [2:17] into Section E
of your word document, corresponding to the project schedule. The start date of your course
project should be the same as the start date of the session (i.e., Monday of week 1, month, year);
hence, do not use the dates presented in the video. To assist you with the dates of the schedule,
use the Gantt Chart worksheet in the Excel template.]
GETTA BILL SOFTWARE – BILLING SYSTEM PROJECT
WBS
Index
Task Name
Duration
1
GETTA BYTE- Billing Project
140
1.1
Finalize Requirements
10
Gather requirements from users
5 days
1.1.2
Gather requirements from
customers
5 days
1.2
Purchase Software
1.1.1
Start
13
Finish
1/3/2022
1/7/2022
1/10/2022
1/14/2022
Predecessors
14
COURSE PROJECT
Gantt Chart
[Read the instruction in the “GANTT CHART” worksheet in the MGMT404-Worksheet-Template.xlsx. With the information provided in
the week 4 Getta Byte video at time frame [2:17] create the Gantt Chart and complete section E. Print the Gant Chart and activity list
in the Gantt Chart worksheet and paste it below, after removing the example below. You must submit your worksheet with the work
document for grading.]
PROJECT TITLE:
Billing System Project
COMPANY NAME
GETTA BYTE
Imma
Student’s Name
Jane Doe
Project Manager:
Project Start:
Mon, 3-Jan-22
Today:
Mon, 10-Jan-22
Display Week:
WBS
TASKS
1
Billing System Project
1.1
PROGRESS
Jan 3, 2022
1
START
END
Mon, 3-Jan-22
Fri, 22, Jul,22
Task
Duration
Total
Hours
140
1120
5
5
40
160
80
40
Jan 10, 2022
Jan 17, 2022
Jan 24, 2022
Jan 31, 2022
Feb 7, 2022
Feb 14, 2022
Feb 21, 2022
Feb 28, 2022
Mar 7, 2022
Mar 14, 2022
Mar 21, 2022
Mar 28, 2022
Apr 4, 2022
Apr 11, 2022
3
4
5
6
7
8
9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1
2
3
4
5
6
7
8
9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 1
2
3
4
5
6
7
8
9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1
2
3
4
5
6
7
8
9 10 11 12 13 14 15 16 17
M
T
W
T
F
S
S
W
T
F
S
S
M
T
W
W
T
F
S
S
M
T
W
F
S
S
M
T
W
T
F
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
S
M
T
W
T
F
S
S
M1: Finalized Requirements
1.1.1
1.1.2
1.2
T1: Gather req. from users
0%
Mon, 3-Jan-22
Fri, 7, Jan,22
T2: Gather req. from customers
0%
Mon, 10-Jan-22
Fri, 14, Jan,22
40
M2: Purchase Softwware
1.2.1
T3: Select vendor
0%
Mon, 17-Jan-22
Mon, 14, Feb,22
1.2.2
1.2.3
T4: Negotiate contract
T5: Execute purchase
0%
0%
Tue, 15-Feb-22
Wed, 2-Mar-22
Tue, 1, Mar,22
Tue, 8, Mar,22
20
10
5
T6: Define features
T7: Set up test environment
0%
0%
Wed, 9-Mar-22
Wed, 23-Mar-22
Tue, 22, Mar,22
Tue, 29, Mar,22
10
5
80
40
1.3
1.3.1
Display Week:
WBS
TASKS
1
Billing System Project
1.1
1.1.1
1.1.2
1.2
1.2.1
1.2.2
1.2.3
PROGRESS
Apr 11, 2022
15
START
END
Mon, 3-Jan-22
Fri, 22, Jul,22
Task
Duration
Total
Hours
140
1120
M1: Finalized Requirements
T1: Gather req. from users
0%
Mon, 3-Jan-22
Fri, 7, Jan,22
0%
Mon, 10-Jan-22
Fri, 14, Jan,22
5
5
40
T2: Gather req. from customers
T3: Select vendor
T4: Negotiate contract
T5: Execute purchase
0%
0%
0%
Mon, 17-Jan-22
Tue, 15-Feb-22
Wed, 2-Mar-22
Mon, 14, Feb,22
Tue, 1, Mar,22
Tue, 8, Mar,22
20
10
5
160
80
40
T6: Define features
T7: Set up test environment
T8: Develop customization
T9: Test customization
0%
0%
0%
0%
Wed, 9-Mar-22
Wed, 23-Mar-22
Wed, 30-Mar-22
Wed, 27-Apr-22
Tue, 22, Mar,22
Tue, 29, Mar,22
Tue, 26, Apr,22
Tue, 10, May,22
10
5
20
10
80
40
160
80
T10: Validate data
T11: Map fields
T12: Transfer data
0%
0%
0%
Wed, 11-May-22
Wed, 18-May-22
Wed, 25-May-22
Tue, 17, May,22
Tue, 24, May,22
Wed, 1, Jun,22
5
5
5
40
40
40
T13: Develop Training with vendor
T14: Schedule training for CSRs
T15: Conduct training
0%
0%
0%
Thu, 2-Jun-22
Thu, 16-Jun-22
Fri, 1-Jul-22
Wed, 15, Jun,22
Thu, 30, Jun,22
Fri, 15, Jul,22
10
10
10
80
80
80
T16: Release System to production
0%
Mon, 18-Jul-22
Fri, 22, Jul,22
40
M2: Purchase Softwware
1.3
1.3.1
1.3.3
1.6.1
Total (days & hrs)
5
40
140
1120
Apr 18, 2022
Apr 25, 2022
May 2, 2022
May 9, 2022
May 16, 2022
May 23, 2022
May 30, 2022
Jun 6, 2022
Jun 13, 2022
Jun 20, 2022
Jun 27, 2022
Jul 4, 2022
Jul 11, 2022
Jul 18, 2022
11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1
2
3
4
5
6
7
8
9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1
2
3
4
5
6
7
8
9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1
2
3
4
5
6
7
8
9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
M
M
T
W
T
F
S
S
M
T
F
S
S
M
T
W
T
S
S
M
T
W
T
F
S
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
W
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
COURSE PROJECT
15
Section F : Resource allocation and budgeting
[To complete this section, follow the instructions in the worksheet “F. RESOURCES & BUDGET”
tab in the MGMT404_Worksheet_template.xlsx Excel file. Complete the worksheet, print page 1,
and paste your work after removing image below. The Excel template is in the course project
overview section.]
COURSE PROJECT
16
Section G: Risk Management
[Continue working on your Word document and complete the Risk Management section of your course project – Section G.
To complete this section, follow the steps below.
1. Locate the “G. RISK REGISTER” worksheet tab in the Excel template provided for this course.
2. Review the video and the transcript located in The Getta Byte – Risk Management section of the Week 6 Canvas lesson.
3. The video has identified three individual project risks at timeframes [1:16] and [1:30], which has been entered as examples in
the Excel worksheet. The Excel worksheet has 4 negative and two positive risks examples in total.
4. The student’s job is to identify 4 negative risks and 2 positive risks in addition to the examples provided in the Excel template.
5. The risk register worksheet in the template contains instructions on “HOW TO USE THIS DOCUMENT”. Follow the instructions.
6. The blue font text in this template is to guide you with the assignment. Delete all text in blue before submitting your
assignment.
Submit your Word document and Excel worksheet after completing Part 4 of your course project.]
GETTA BILL SOFTWARE – BILLING SYSTEM PROJECT
17
COURSE PROJECT
18
Conclusion
[The conclusion should include:
•
A summary of the theoretical and technical knowledge learned and applied to manage
the course project successfully, and
•
A self-evaluation on how successful the project management concepts, techniques, and
skills have been applied to the course project. ]
GETTA BILL SOFTWARE – BILLING SYSTEM PROJECT
19
References
[Enter as a minimum 4 references in APA format. The list below must be part of your reference
list.
o
o
o
o
The PMBOK® Guide
The Contemporary Project Management, course textbook
Recorded lectures.
Canvas Lectures]

Purchase answer to see full
attachment