Assignment: Management Communication
Complete the “Can We Finally Talk Case Study” questions on pages 99-100 of Organizational Behavior in Healthcare.
This assignment uses a grading rubric. Instructors will be using the rubric to grade the assignment; therefore, students should review the rubric prior to beginning the assignment to become familiar with the assignment criteria and expectations for successful completion of the assignment.
1. How should Jamie deal with the information that Catherine provided?
2. What do you think of Jamie’s methods of communicating with her staff?
3. Do you think that she should use a different form of communication with Catherine?
Course Code Class Code Assignment Title Total Points
HCA-615 HCA-615-O500 We Can Finally Talk Case Study 50.0
Criteria Percentage Unsatisfactory (0.00%) Less Than Satisfactory (65.00%) Satisfactory (75.00%) Good (85.00%) Excellent (100.00%)
Content 90.0%
Explains how Jamie should deal with the information that Catherine provided. 30.0% Does not explain how Jamie should deal with the information that Catherine provided. Explains how Jamie should deal with the information that Catherine provided, but the explanation is not clearly articulated or is unfeasible. Explains how Jamie should deal with the information that Catherine provided. Explains how Jamie should deal with the information that Catherine provided and provides supporting evidence and details by referencing some module readings or relating prior knowledge or experience. Explains how Jamie should deal with the information that Catherine provided and provides supporting evidence and details by referencing all relevant module readings and relating prior knowledge and experience.
Evaluates Jamie’s methods for communicating with her staff. 30.0% Does not evaluate Jamie’s methods for communicating with her staff. Evaluates Jamie’s methods for communicating with her staff, but the rationale behind the evaluation is not clearly articulated or is unfeasible. Evaluates Jamie’s methods for communicating with her staff. Evaluates Jamie’s methods for communicating with her staff and provides supporting evidence and details by referencing some module readings or relating prior knowledge or experience. Evaluates Jamie’s methods for communicating with her staff and provides supporting evidence and details by referencing all relevant module readings and relating prior knowledge and experience.
Offers an opinion on whether or not a different form of communication should have been used. 30.0% Does not offer an opinion on whether or not a different form of communication should have been used. Offers an opinion on whether or not a different form of communication should have been used, but the basis for the opinion is not clearly articulated or is unfeasible. Offers an opinion on whether or not a different form of communication should have been used. Offers an opinion on whether or not a different form of communication should have been used and provides supporting evidence and details by referencing some module readings or relating prior experience. Offers an opinion on whether or not a different form of communication should have been used and provides supporting evidence and details by referencing all relevant module readings and relating prior experience.
Organization and Effectiveness 10.0%
Mechanics of Writing (includes spelling, punctuation, grammar, and language use) 10.0% Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice and/or sentence construction are employed. Frequent and repetitive mechanical errors distract the reader. Inconsistencies in language choice (register) and/or word choice are present. Some mechanical errors or typos are present, but are not overly distracting to the reader. Audience-appropriate language is employed. Prose is largely free of mechanical errors, although a few may be present. The writer uses a variety of sentence structures and effective figures of speech. The writer is clearly in command of standard, written academic English. HCA 615 We Can Finally Talk Case Study
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