DQ: Leadership and management characteristics and roles
For this discussion question, discuss 2 concepts you have learned over the last 4 modules. What are the concepts? What was something interesting that you learned from these concepts? What is the importance of these concepts to a healthcare organizations? How will you use this new information in your current or future positions as a healthcare administrator?
Expectations: To earn maximum credit, the comment should be more than your opinion, and more than a quick “off the top of your head” response. Be sure to support your statements, cite sources properly, cite within the text of your comments, and list your reference(s). The response must be a minimum of 250 words.
REQUIRED READING
AHRQ. (2002). Improving health care quality. Retrieved from https://archive.ahrq.gov/research/findings/factsheets/errors-safety/improving-quality/improving-health-care-quality.pdf
Fields, R. (2011). 5 common hospital problems – and suggestions for how to fix them. Retrieved from http://www.beckershospitalreview.com/hospital-management-administration/5-common-hospital-problems-and-suggestions-for-how-to-fix-them.html
IOM. (2001). Crossing the quality chasm: A new health system for the 21st century. Retrieved from http://www.nationalacademies.org/hmd/~/media/Files/Report%20Files/2001/Crossing-the-Quality-Chasm/Quality%20Chasm%202001%20%20report%20brief.pdf
Jones, E., Hartley, C., & Roberts, W. (n.d.). The definition of health care operations. Retrieved from http://www.hipaa.com/the-definition-of-health-care-operations/
Joshi, M., Ransom, E. R., Nash, D. B., & Ransom, S. B. (2014). The healthcare quality book: Vision, strategy, and tools. Chicago, Illinois: Health Administration Press.
McLaughlin, D. B., & Hays, J. M. (2008). Chapter 1: The challenge and the opportunity. Healthcare operations management. Chicago: Health Administration Press.
VIDEOS
Evans, M. (2017). Dr. Mike Evans video: An illustrated look at quality improvement in health care. Retrieved from http://www.ihi.org/resources/Pages/AudioandVideo/MikeEvansVideoQIHealthCare.aspx
OPTIONAL READING
American Academy of Family Physicians. (2017). Basics of quality improvement. Retrieved from http://www.aafp.org/practice-management/improvement/basics.html
James, B. C. (1989). Quality management for health care delivery. Retrieved from https://www.ghdonline.org/uploads/QMMP.pdf
THE TWO CONCEPTS ARE:
1. quality improvement techniques in healthcare programs (Module 4)
2. differences between leadership and management characteristics and roles in healthcare programs (Module 3)
You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.
Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.
Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.
The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.
Leadership and management are two different things. They’re not just “leaders” or “managers”–they’re people who have a vision and then help others achieve that vision. It’s important to understand the different types of leadership roles and how they work together in order for organizations to succeed.
In fact, leadership and management roles are conceptualized by many people as being two separate things. In fact, they are interactive.
The word “leadership” comes from the Latin word “leadere” which means “to lead.” It’s a verb which means to guide or direct others on a course of action with intent for good results. A leader is someone who can inspire people towards a goal by example and demonstration of strength through words or deeds–or both!
The word “management” comes from the Greek word “menegere” meaning “to manage,” also known as supervision or control over others’ affairs in order to achieve some end result that benefits all concerned parties involved (such as profit).
The traditional leadership role is one in which the leader has authority over subordinates and sets policies, goals and objectives. The transformational leadership role involves the transformation of an organization through strategic planning; building consensus around a vision; creating a culture of innovation; empowering others to create change within their organizations. Transactional leadership involves coordination among individuals in order to achieve mutually beneficial results for both parties involved in a transaction (e.g., salesperson selling product).
The first type of leadership role is the traditional or traditional leadership role. The leader who takes the lead and makes decisions, or in charge, sets the direction and makes decisions for their team. This person has power over others in their group by virtue of their position as an authority figure and/or by virtue of being given authority by others within that group.
The second type of leadership role is the transformational leadership role. This is about helping people change, and it doesn’t just mean changing how they work or how their organization functions; it means helping them see the bigger picture, so that they can appreciate what’s at stake in any given situation.
Transformational leaders inspire others to change by showing them why something needs to happen and what benefits come from making that change. They help employees see beyond their current situation and consider alternative ways forward–even if those alternatives don’t always seem very appealing at first glance.
The third type of leadership role is the transactional leadership role. Transactional leaders use their authority to influence others to do what they want, but don’t have the skills or patience for coaching, mentoring, teaching and guiding others. These leaders are more likely to be autocratic and authoritarian since they tend to exert their power over subordinates quickly without much thought on how this will affect them personally later on down the road (i.e., if your boss has high expectations because she knows that you’ll meet them).
Transactional leaders also tend not to care about building relationships with others outside their immediate staff; therefore, these types of managers can be perceived as uncaring or even hostile by those who work under them because there’s no opportunity for personal growth within this type of relationship-building environment where all communication takes place through memos/email messages instead of face-to-face conversations where trust develops naturally between two people who work together every day.”
Understanding the different types of leadership is an important part of being a good leader. The different styles are not fixed, and they can change over time. A leader may choose to change their style or use another one as they see fit, depending on what works best for the team at that moment.
Leaders should also know that their own behavior plays a big role in how others perceive them–especially since this perception is often based on what we see ourselves doing rather than who we really are under all circumstances. Therefore, leaders should be aware of their own actions so they can adapt them according to each situation without having those around them feel like they’re being manipulated or controlled by someone else’s agenda (even if it’s just your own).
If you want to work in a leadership position and are considering a career change, there are many benefits of doing so. It can be a challenging position to fill as there are many things that go into becoming an effective leader. That being said, there are ways for someone with your skillset to succeed in any role. So if this sounds like something you might be interested in doing (or already do), then keep reading!
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