Describe and name two companies you have done business with as a customer: One of them treats you as if you are a new customer every time you show up.

Describe and name two companies you have done business with as a customer: One of them treats you as if you are a new customer every time you show up. The other one recognizes you. What makes this difference? Whats the effect on you of these disparate approaches? If you are a customer relationship manager for a company, how would you change your organization so that your company recognizes customers as often or as soon as possible?

KEY TAKEAWAYS BEFORE ATTEMPTING THIS ASSIGNMENT

This essay explores the difference between companies that treat customers as if they are new every time they show up, and those that recognize them repeatedly. Additionally, this essay will examine the impact of these disparate approaches on customers, and suggest strategies for improving customer recognition for companies as customer relationship managers. A thorough understanding of these topics will provide insight into the value of customer recognition for companies, and how it can be implemented to create a positive customer experience.

The way companies treat their customers can make a huge difference in their satisfaction levels. This is why it is important to consider the differences between companies that treat customers as new customers every time, and those that recognize them repeatedly. According to JR Evans and RL Laskin, authors of Industrial Marketing Management (1994), it is beneficial for companies to recognize their customers repeatedly, as it can increase customer loyalty and satisfaction. This can be achieved through a variety of methods, such as personalized experiences, loyalty programs, or discounts for returning customers. Customers who are recognized as repeat customers will likely feel more valued, and thus, more likely to become loyal to the company. Furthermore, companies that recognize their customers repeatedly can benefit from more accurate customer data and insights. Through recognizing customers as repeat customers, companies can observe their customer’s purchasing behavior and gain valuable insights about their needs and preferences. Companies that recognize customers repeatedly are thus able to customize their services and products to better suit the customer’s wants and needs. This can lead to increased customer satisfaction and loyalty, thus giving companies a competitive edge. In conclusion, recognizing customers repeatedly can be beneficial for both customers and companies, as it can increase customer satisfaction and loyalty, and provide companies with valuable insights. Evans, JR, and RL Laskin. Industrial Marketing Management. Elsevier, 1994.

The Journal of Service Management article by L Nasr, J Burton, T Gruber, and J Kitshoff explores the impact of companies’ different approaches upon customers. Their findings suggest that companies must take into consideration the customer’s expectations, values, and needs when developing their approach. Furthermore, the authors note that companies should strive to create a customer-centric environment in order to foster a successful relationship with their customers. The authors emphasize the importance of creating an environment that is both customer-centric and proactive. They suggest that companies should constantly monitor customer feedback and use this information to create innovative solutions that meet customer expectations. Additionally, the authors suggest that companies should strive to create a culture of customer-centricity, in which customers are aware of the company’s efforts to provide them with the best possible service. This culture of customer-centricity can be established by sharing customer feedback with the company and incorporating customer values into the company’s business model. Ultimately, the authors suggest that companies should prioritize customer satisfaction in order to create a successful relationship with their customers.

WOULD YOU LIKE A CUSTOM ESSAY JUST FOR YOU?

Get Assignment Help- Confidentially!




Why Choose Ace Writing Center?

***Absolutely NO Plagiarism.

***All writing is original.

***Guaranteed Top Grade.

***24/7 Support

***100% Money Back Guarantee

***Free revision

Try it now!

Get 20% Discount on This Paper

Type of paper needed:

Pages:

Academic level:

We'll send you the first draft for approval by at

Total price:

$0.00

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

Ace Writing Center has stood as the world’s leading custom essay writing services providers. Once you enter all the details in the order form under the place order button, the rest is up to us.

Essays

Essay Writing Services

At Ace Writing Center, Nowadays, students normally have extremely busy schedules. You will note that some of them have to take on some evening or weekend jobs in order to get some income that can help them to sustain in college or in the university. This can deny them a chance to write all the essays given. Others usually get bombarded with a lot of work by their lecturers. This can still delay such students from working on all their essays. However, some of them usually try to work on all these essays but end up delivering their work late. This can prevent them from graduating since most lecturers are strict on deadlines. If you want to write a business essay, the wise way is to hire an outstanding essay writing service like us, so that you can get the best results. If you are keen, you will note that many companies usually overcharge their customers. Some of them are there only to make money. And in reality, they really don’t care to build a long term commitment with students. You should not choose such companies. You should take your time and choose a reliable company to work with. Ace Writing Center is the ultimate solution for you. We have been offering our writing service for more than 7 years. This is a clear indication that you will get quality essay writing service. We have a wide range of writers who can work on any business essay that you might have. We believe in doing extensive research so that we can provide quality work to all our clients. .

Admissions

Admission and Business Papers

Have you ever had to write an admission essay for college? The majority of students face the same issues when applying to a university or college and many in such situations decide they need professional help to cope with this matter. They get in a situation when the deadline keeps coming closer but lack motivation to start because they are just not sure if their writing skills are strong enough. We have a solution for you! Ace Writing Center is the best admission essay writing service with a large professional team and years of experience in providing high-quality papers to students of all levels and faculties. The mission of our team is to help students make their dreams of entering a good college come true and that’s what we offer!.

Editing

Editing and Proofreading

Sometimes all the words for your paper just flow out of your mind and into your fingers. You type quickly at your keyboard and there they are, your beautiful words right there on the screen. But you have no idea how to polish it up. You may be wishing there was a paper writing service that offered this type of writing service. Look no more! Here at Ace Writing Center, we offer you an editing and proofreading option that you can't find anywhere else..

Coursework

College Essay Writing

In case you are familiar Ace Writing Center, you know the way to distinguish a better company from a cheap one exactly. First of all, poor service website does not have a sufficient support. We think support team is an essential part of success; it has to answer all clients’ questions and be a connecting link between clients and their writers. On our web-service you will get answers about anything you need and your writer will receive all your instructions, assignments and requirements exactly and swiftly. A writing service that we run has got a flexible pricing system that will save you from senseless wastes and many bonus systems that let you sparing money for something important for you.