Managing Health Care Quality

 Managing Health Care Quality

Imagine that you are a hospital administrator at the Sunlight Hospital in California. The main complaint among the patients is the quality of care. The hospital board has become aware of this issue and wants to see it addressed. Your job is to understand the state of the hospital, create value, increase efficiency, and turn the facility into a local hospital of choice. Whenever you are making visits in various wards to meet the employees and the patients, you hear how the patients love the hospital, but they would like to see certain improvements in care. The employees seem to be very busy executing their duties and not interacting much with the patients. The hospital board has asked you to compile a report of your findings and suggested strategy for achieving the hospital’s current goals.Note: You may create or make all necessary assumptions needed for the completion of this assignment.Write a 46 page paper in which you:

  • Identify five measurements of quality of care in a hospital, and explain the major reasons why you believe these measurements matter to patients in their process of choosing a hospital for emergency or inpatient care.
  • Determine four main features in health care organizations that can be used to design a successful quality improvement plan. Describe the manner in which the features can lead to failure or success of quality of care in Sunlight Hospital.
  • Propose the main reasons why quality of care would add value to and create a competitive advantage for the Sunlight Hospital. Provide a rationale for your response.
  • Use at least four quality sources to support your writing. Choose sources that are credible, relevant, and appropriate. Cite each source listed on your source page at least one time within your assignment.
    • Use the to find four recent resources that are current (within the last five years)  for this assignment.


Health care quality has become increasingly important in recent years as medical technology continues to evolve and the number of health care facilities expands. This essay will discuss three key topics related to managing health care quality: strategies for improving quality of care in health care facilities, the impact of technology on health care quality, and best practices for ensuring patient safety and quality care. By exploring these topics, this essay will provide insight into the current state of health care quality management and potential solutions for further improvement.
Improving the quality of care in health care facilities has become a major focus for health care administrators in recent years. According to O Groene and Jorgensen (2005), quality improvement initiatives can be divided into two categories: direct strategies and indirect strategies. Direct strategies are those that are directly related to the provision of health care, such as the introduction of new technologies, the improvement of clinical practices, and the implementation of new policies. Indirect strategies, on the other hand, involve other aspects of the health care system, such as the organization of services, the training of staff, and the establishment of partnerships with other organizations. The authors suggest that both direct and indirect strategies can be used to improve the quality of care in health care facilities. For instance, the introduction of new technologies can improve the accuracy of diagnosis and lead to better outcomes for patients. The improvement of clinical practices can reduce the risk of errors and provide better continuity of care. The implementation of new policies can ensure that health care providers are compliant with regulatory standards. In addition, the organization of services can make health care more efficient and accessible, the training of staff can improve the skills of health care professionals, and the establishment of partnerships with other organizations can expand the range of services available. Overall, O Groene and Jorgensen (2005) suggest that a combination of direct and indirect strategies can be used to improve the quality of care in health care facilities. By implementing these strategies, health care administrators can ensure that their facilities are providing the best possible care to their patients.
Technology has had a profound impact on the quality of healthcare. According to JS Ancker, LM Kern, E Abramson, et al. in their study published in 2012 by the American Medical Association, the implementation of technology in healthcare has yielded a number of benefits. These benefits include improved patient safety, increased efficiency, decreased costs, and improved quality of care. Technology has allowed for the emergence of automated prescription delivery systems, which have led to improved accuracy in medication administration and decreased medical errors. In addition, technology has enabled healthcare providers to collect and analyze patient data more quickly and effectively, which can lead to more effective and timely treatment. Finally, technology has enabled the rapid sharing of medical information between healthcare providers, allowing for more efficient and accurate diagnoses and treatment plans. Overall, the utilization of technology in healthcare has had a significant impact on the quality of care and has improved patient safety, efficiency, and cost effectiveness.
Patient safety and quality care are of utmost importance in the healthcare system. This is why best practices must be implemented to ensure that the highest standards of care are met. According to E Murray (2017), “the best practices for ensuring patient safety and quality care are based on organizational culture, collaboration, a commitment to learning, and a focus on prevention”. Organizational culture is important in setting a tone of safety and quality care. It must involve the patient and their family and involve the entire team of healthcare providers in order to maximize safety and quality. Collaboration is also key, as it allows for communication of best practices and the sharing of experiences among healthcare providers. A commitment to learning is also essential, in order for healthcare providers to be up to date on the latest advancements and techniques in patient safety and quality care. Finally, a focus on prevention of errors and complications is vital in order to ensure that the highest quality of care is being provided. Overall, the best practices for ensuring patient safety and quality care are based on organizational culture, collaboration, a commitment to learning, and a focus on prevention.
The importance of managing health care quality cannot be understated. Quality management techniques help ensure that medical providers are meeting their patients’ needs, achieving their desired outcomes, and providing appropriate care. Quality management can also help prevent common errors that can lead to poor health outcomes, as well as identify areas for improvement, to ensure the highest standards of health care quality. Quality health care keeps costs lower and can lead to improved patient satisfaction, thus creating an overall better health care experience for patients.
Work Cited
JS Ancker., LM Kern.”The Triangle Model for evaluating the effect of health information technology on healthcare quality and safety.”
E Murray.”Nursing leadership and management: for patient safety and quality care.”–Khqb0nqJHVMyATiry_Zm0Gw0
“Health promotion in hospitals-a strategy to improve quality in health care.”

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