Role of Leadership

BADM370 – Quality Management

Quality Training Manual for ABC Company

John Smith

February 6, 2023

Dr Thomas Joseph

Table of Contents

I. Introduction 3

· History of quality management evolution 3

· Why quality 4

II. Role of Leadership 4

· Strategic impact and leadership roles 5

· Metrics performance 6

III. Quality Strategies and Tools 10

· Customer expectations 11

· Designing quality 11

· Defining metrics 12

· Mistake proofing 14

· Kaizen methods 14

· Six Sigma 15

IV. Quality Tactics in Supply Chain and Logistics 16

· Internal Customer 16

· External “vendor” Customer 17

V. References 19

KEY TAKEAWAYS BEFORE ATTEMPTING THIS ASSIGNMENT

Leadership plays an integral role in the success of any organization or team. This essay will explore the role of leadership by examining the impact of leadership style on employee performance, exploring how to establish an effective team environment, and analyzing how leadership influences organizational culture and success. Through understanding the importance of leadership and its effect on the various aspects of a team, an organization can be more successful.

The role of leadership in establishing an effective team environment is an important factor in achieving success. According to HE Lin and EF McDonough III in their 2011 IEEE Transactions on Engineering article, “Leadership is essential for successful team functioning in today’s complex and dynamic work environments” (Lin et al., 2011). Leaders must have qualities such as vision, communication, motivation, and trustworthiness in order to create a strong team environment. Leaders must have a vision of what the team should strive for, and communicate that vision clearly to team members. They must be able to motivate team members to work together to achieve that vision. Furthermore, leaders must be trustworthy and demonstrate integrity in order to create a team environment in which team members feel comfortable sharing ideas and taking risks. If a leader is able to create an effective team environment, team members will be more likely to work together and achieve their goals. Therefore, the role of leadership in establishing an effective team environment cannot be overstated.

Leadership style can have a significant impact on employee performance. According to S Fernandez in the Public Performance & Management Review, 2008, leadership styles that are more transformational and empowering, rather than those that are directive, can have a positive effect on employee performance. Transformational leadership involves creating an environment where the employees feel inspired and motivated, and that encourages them to take initiative and strive for excellence. This type of leadership style allows for the employees to have control over their own performance, which can lead to an increase in productivity and motivation. In contrast, a directive leadership style is more top-down, and relies heavily on managers to dictate what needs to be done and how it should be done. This style of leadership can lead to employees feeling micromanaged and disempowered, which can lead to a decrease in motivation and performance. Ultimately, it is important to recognize the importance of leadership style in employee performance, and the potential benefits of a more transformational and empowering approach.

Leadership has been seen as an important factor in achieving organizational success, and Sürücü and Yeşilada (2017) set out to explore how leadership can influence organizational culture and success. Their research focused on the relationship between the two variables and how it can be managed to maximize organizational performance. The results of their study found that there is a significant relationship between leadership and organizational culture. Specifically, they found that when leaders take the time to shape and influence the culture of an organization, there is a positive impact on performance. Furthermore, the study revealed that certain leadership behaviors, such as communicating organizational goals and values clearly, engaging in open dialogue with employees, and developing relationships with employees, have a positive effect on organizational culture and success. Overall, this study suggests that effective leadership is a key factor in creating a positive organizational culture and achieving success.

Leadership is a critical aspect of any organization and can provide direction, motivation and a sense of purpose. As leaders, it is important to have a clear and inspiring vision of the future that drives the team’s performance and provides a foundation for success. Additionally, good leadership requires strong communication and management skills, so that you can effectively motivate and provide guidance to your team. Leadership is ultimately the cornerstone of any team or organization, and it is important to understand and cultivate the leadership skills that will ensure its success.

Work Cited

S Fernandez.”Examining the effects of leadership behavior on employee perceptions of performance and job satisfaction.”https://www.tandfonline.com/doi/abs/10.2753/PMR1530-9576320201

L Sürücü., T Yeşilada.”The impact of leadership styles on organizational culture.”https://www.researchgate.net/profile/Tahir-Yesilada/publication/319135951_The_Impact_of_Leadership_Styles_on_Organizational_Culture/links/5993eafe458515c0ce64700e/The-Impact-of-Leadership-Styles-on-Organizational-Culture.pdf

HE Lin.”Investigating the role of leadership and organizational culture in fostering innovation ambidexterity.”https://ieeexplore.ieee.org/abstract/docum

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