MGMT 3020 University of Guelph Week 10 Value Creation Case Study

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Case Group Assessment
Part 1: Analysis
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Contents
Executive Summary…………………………………………………………………………………………………………3
Introduction…………………………………………………………………………………………………………………….4
Impetus…………………………………………………………………………………………………………………………..4
Description of CSR Issues………………………………………………………………………………………………..5
SWOT Analysis……………………………………………………………………………………………………5
PEST Analysis……………………………………………………………………………………………………..6
Analysis…………………………………………………………………………………………………………………………7
Conclusion……………………………………………………………………………………………………………………..9
References……………………………………………………………………………………………………………………..10
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Executive summary:
In this report you’ll find an in-depth analysis of the insurance company The Trisura
Group’s current stand on corporate social responsibilities. Trisura Group is a Canadian insurance
company which provide services for surety, risk management, and corporate insurance. Trisura
currently shows their contributions towards the greater good by offering charitable donations,
participating in fundraisers, and allowing for employee volunteering amongst the community.
Through a SWOT analysis, it was concluded that the firm’s strength lies in implementing acts of
CSR to benefit their stakeholders and getting employees involved. This analysis also showed that
an increase of awareness towards environmental concerns would benefit the company
economically. A PEST analysis was also completed stating Trisura’s political, economic, social,
and technical factors. The report concluded that the marketing team has had a huge influence on
the accomplishment of boosting corporate social responsibility and maintaining its brand.
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Introduction:
Corporate social responsibility is a business strategy that enables an organisation to be
socially accountable to its employees, stakeholders, and the general public (Fernando, 2021).
Corporate social responsibility enables businesses to be aware of their influence on all facets of
society, including economic, social, and environmental. CSR implies that a business operates in
ways that benefit society and the environment, rather than harming them. The Trisura Group
LTD. is not shy of its CSR strategies over the years and continues to thrive towards creating
profitable tactics and boosting employee morale. This report goes into further detail about all the
corporate social responsibility strategies the insurance company, Trisura Group, incorporates in
their company values.
Impetus:
Trisura Group is a global insurance provider of surety, risk management, and corporate
insurance and reinsurance. Based in Toronto Canada, this insurance company can be found in
trading on the Toronto Stock Exchange (Trisura, n.d.). Trisura intends to expand through
strategic acquisitions and through the establishment of a multi-line, multi-jurisdictional platform,
while maintaining a focus on its existing distribution network and expanding penetration in
existing product groups.
Trisura has shifted a major focus on cyber insurance as it has become an alarmingly
threatening trend within the industry of insurance companies. Cyber insurance provides coverage
for network security breaches and loses, theft, and unauthorized disclosure of personal or
corporate information. The firm has provided this coverage by reducing their capacity, restricting
terms, and implementing tighter controls (risk solutions, 2021). Additionally, this trend of cyber
insurance has also become increasingly popular among small businesses. Multi-factor
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authentication is gaining popularity and is recommended as being the industry’s standard
security feature by all businesses (Trisura, 2021).
Trisura Group has always taken corporate social responsibility into account while doing
business. As any modern firm, Trisura needs to focus on CSR to achieve competitive advantage
and make a positive impact on society. UPC Insurance, Kinsale Capital Group, and Global
Indemnity, some of Trisura’s primary competitors, seem to place less emphasis on CSR in their
company values, which can account for Trisura’s continual incline towards achievement
Trisura has benefited from incorporating CSR strategies through earning customers’
confidence by supporting and participating in activities that benefit society. Trisura can further
integrate CSR strategies into their day-to-day operations by expanding their focus beyond social
issues. To gain a competitive advantage against their competitors, Trisura can cater to
stakeholder needs of environmental sustainability.
Description of CSR Issues:
Although on the right track, Trisura would further benefit from enhancing the CSR aspect
of the firm beyond their efforts in donations. Trisura can expand their CSR strategy by
incorporating more environmentally conscious efforts to satisfy stakeholder needs and increase
profitability. A SWOT analysis has been performed in order to interpret the solutions that would
increase the welfare in a societal, social, environmental, and economical way for their
stakeholders.
Trisura’s strength in their CSR strategy is that they donate annually to local and national
charities and participate in the United Way campaign, which helps individuals and communities
gain access to essential necessities like education and healthcare. Trisura also tries to include
their employees in their CSR strategy by donating up to $250 for each employees’ chosen cause,
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providing each of them with two paid volunteer days, and encouraging employees to participate
in charity initiatives (Anonymous, 2022). A weakness of Trisura’s CSR efforts is that they’re
narrowly focused on volunteering and donations and only cater to the social needs of their
stakeholders. This allows for the opportunity for Trisura to make its CSR efforts more wellrounded by incorporating more environmentally friendly initiatives. This would not only
accommodate stakeholder needs but also benefit the firm financially. Implementing CSR for
social and environmental issues would increase Trisura’s profitability and benefit its economic
status. This helps ensure that their firm effectively caters to all three CSR topics of social,
environmental, and economic issues. The only threats that Trisura needs to monitor are the
various insurance companies that are now going green. Trisura needs to innovate with these
companies, or they will fall behind and lose their competitiveness. Different Canadian insurance
companies are going green by implementing strategies that range from providing a discount to
clients who go paperless (Kilroy, A., Danise, A., 2021) or adopting policies that end or limit
insurance for the coal industry to lessen fossil fuel exposure (Stephenson, A., 2021). A recent
study conducted by Yale University estimated that 70% of Americans believe environmental
protection is of more importance than economic growth (Kilroy, A., Danise, A., 2021). Trisura
should be incorporating more sustainable efforts to satisfy stakeholder needs, aid in protecting
the environment, and gain a competitive edge against their innovative competitors.
PEST Analysis studies the macro environment and the factors that can influence the
organization. This study focuses on the external environment and the aspects needed to consider
incorporating more environmentally conscious efforts to satisfy stakeholder needs and increase
profitability.
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Political factors: Although the significant burden of regulation of insurance companies lies in
the provinces, the Federal can enact laws concerning insurance companies. With most insurance
companies going green and offering more sustainable features, the government is bound to
impose regulations that support that transition which will leave Trisura at a demerit if such
changes do not take place now.
Economic factors: Right now, the unemployment rate in Canada is 6.5%, with rising inflation,
decreasing national income, and more money being borrowed from the international community.
The economy is trying to rebound from the pandemic. Clients’ cash flow might decrease,
meaning they have less disposable income eventually. The decision to incorporate
environmentally conscious efforts into the firm’s daily activities is met by uncertainty. This
transition might reduce profitability in the long run.
Social Factors: Today’s cultural and demographic trends support our decision. North America is
green-friendly. In fact, 3 of the sustainable development goals outlined by the United Nations are
in line with this proposition: Climate action, good health and wellbeing, sustainable cities, and
communities. Taking this decision to change our approach to CSR to a more sustainable option
puts us at the forefront of a global campaign.
Technical factors: This proposition would bring Trisura to the technological limelight. With
international influences, changes in information technology, and the fast-changing rate of
technological advancement, we would have to keep abreast of these changes and propose
changes if needed.
Analysis:
Trisura Group LTD. strongly believes in the importance of corporate social responsibility
and providing help to the communities they work with. The organization’s current CSR strategy
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is analyzed based on the concepts from the course material. The analysis relates the current CSR
strategy to models used in the course and supports it with details. Corporate Social
Responsibility is a concept composed of four major elements. These elements include law,
intent, salient information, and efficiency (Moser, 1986). To begin, Trisura Group is a primary
international specialty insurance and a reinsurance holding company. This company has
subsidiaries operating in the surety, risk solutions, corporate insurance, and reinsurance niche
segments of the market (Annual Information Form, n.d.; Trisura Group Ltd. 2019). Trisura
Group holds corporate social responsibility ties to five large Canadian charities. These charities
include The Canadian Cancer Society, Children’s Wish Foundation, The United Way, The Daily
Bread Food Bank, and the Covenant House (Corporate social responsibility Trisura specialty
commercial, n.d.; Trisura Group Ltd. 2019). It is apparent that to successfully ensure that a
proper analysis is completed for this firm, the company’s ties to these smaller charities must be
analyzed.
It has been outlined in the company’s corporate social responsibilities profile that Trisura
takes pride in its work with smaller charities. The primary stakeholder groups for firms are their
customers and employees (Chandler, 2020). To maintain a CSR strategy that creates value for a
firm, they must consider the needs of their stakeholders and incorporate this into their strategy.
This company discusses how it encourages employees to be active in charity fundraisers that are
significant to the particular employee and must donate 250$ per year (per employee) to an
individual charity (Corporate social responsibility Trisura specialty commercial, n.d.; Trisura
Group Ltd. 2019). The Trisura group ensures that these charities provide a strategic corporate
social responsibility notion being put into effect thus, associating a good brand awareness with
their firm and employees. This brand awareness is viewed as a type of rationale for expenditure.
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It is up to the firm’s marketing team to put these ideas into effect, as they should know
how to create a clear and recognizable marketing plan that will boost the firm’s brand (Chandler,
2020). Regarding this, The Trisura Group’s marketing brand has succeeded in making it known
that the brand does take on Corporate Social Responsibilities with its donations and volunteering.
By incorporating these activities into its CSR strategy, Trisura creates value by addressing its
stakeholders. As a result, they are creating a better work environment and increasing attraction
towards their company. Employees and customers want to work for and support firms that make
them proud and represent the values they hold dear to them (Chandler, 2020). Ultimately, Trisura
Group recognizes that being associated with these charities produces good brand awareness. The
firm recognizes that the values that build its cause will align with the corporation’s stakeholders
(Chandler, 2020).
Conclusion:
Trisura presently contributes to the greater good through charitable donations,
participation in fundraisers, and employee volunteerism within the community. Through a
SWOT analysis, it was determined that the firm’s strength is in delivering CSR initiatives that
benefit stakeholders and involving employees. A main weakness, however, is that a lack of
acknowledgment of environmental problems is a factor which could be preventing the firm from
benefitting economically. Additionally, a PEST study was conducted, which identified Trisura’s
political, economic, social, and technical variables. to conclude this report, all in all Trisura
seems to be an organisation proud of their corporate social responsibility efforts made which has
led to its competitive advantage amongst competitors and stays true to company values and
brand.
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References:
Corporate Social Responsibility: Definition, core issues, and recent developments. SAGE
Knowledge. (2014, December 23). Retrieved February 13, 2022, from
https://sk.sagepub.com/books/corporate-social-responsibility
Corporate Social Responsibility. Trisura specialty commercial, general liability insurance
company. (n.d.). Retrieved February 13, 2022, from
https://www.trisura.com/group/corporate-social-responsibility
Encyclopedia of corporate social responsibility | springerlink. (n.d.). Retrieved February 13,
2022, from https://link.springer.com/referencework/10.1007/978-3-642-28036-8
Fernando, J. (2022, February 8). Corporate Social Responsibility (CSR). Investopedia. Retrieved
February 13, 2022, from https://www.investopedia.com/terms/c/corp-socialresponsibility.asp
Kilroy, A. (2021, May 31). Can you make your insurance green? Forbes. Retrieved February 13,
2022, from https://www.forbes.com/advisor/homeowners-insurance/green-discounts/
Stephenson, A. (2021, August 23). Canadian insurance industry seeks to limit fossil fuel
exposure amid growing climate threat. The Globe and Mail. Retrieved February 13,
2022, from https://www.theglobeandmail.com/business/article-canadian-insuranceindustry-seeks-to-limit-fossil-fuel-exposure-amid/
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Trisura. (2021). Trisura group – Corporate social responsibility Trisura specialty commercial,
general liability insurance company. Trisura specialty commercial, general liability
insurance company https://www.trisura.com/group/corporate-social-responsibility
Trisura. (2021, October 6). Cyber 2021: Unpacking the industry’s trends and threats. Trisura
specialty commercial, general liability insurance
company https://www.trisura.com/cyber-2021-trends-and-threats
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Case Group Assessment
Part 2: Recommendations
Contents
Executive Summary…………………………………………………………………………………………………………2
Introduction…………………………………………………………………………………………………………………….3
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Integration……………………………………………………………………………………………………………………….3
Recommendations…………………………………………………………………………………………………………….4
Implementation………………………………………………………………………………………………………………..7
Conclusion…………………………………………………………………………………………………………………….10
References……………………………………………………………………………………………………………………..11
Executive Summary:
In this report, you’ll find an in-depth breakdown of recommendations for the reinventions
of the company Trisura Group’s CSR strategies. Trisura Group is a Canadian insurance company
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which provide services for surety, risk management, and corporate insurance. It was determined
that the insurance company would achieve competitive advantage and satisfy stakeholders by
shifting their CSR focus on environmental sustainability. Trisura can address their efforts
through their value chain by taking on “sustainable insurance” strategies. Trisura can also
incorporate environmental sustainability strategies which satisfy the triple bottom line consisting
of the firm’s financial, environmental, and social metrics in which performance is measured. It
was determined that to achieve optimum CSR strategies, the firm should implement awareness
and recognition of CSR efforts by regular performance reporting, drafting a CSR officer, and
adequate employee surveillance. Trisura will examine previous performance, make changes to
standards and future company intentions, all while constantly reviewing feedback.
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Introduction:
CSR demands organizations to be accountable to their customers, employees,
stakeholders, and the general public (Fernando, 2021). Studies show that customers are likely to
buy from organizations that uphold CSR instead of those that value profits (Kilroy & Danise,
2021). Therefore, businesses should be aware of their operations’ impact on the local
environment. Trisura dedicate its business proceeds to creating a better environment and
supporting the local community. Trisura Group Ltd. has an effective CSR strategy that thrives
through boosting employees’ morale and enhancing business competitiveness and brand loyalty.
Integration:
Trisura’s CSR approach can be expanded to include more environmentally conscious
activities in order to meet stakeholder needs and boost profitability.
Using a SWOT analysis, the interpretation of solutions was determined that would
increase the welfare in a societal, social, environmental, and economical way for their
stakeholders. Trisura’s strength in their CSR strategy is their annual donations to local and
national organizations, as well as their participation in the United Way campaign. Trisura also
encourages each employee to take two paid volunteer days and participate in charity initiatives
(Anonymous, 2022). Trisura’s CSR strategy’s weakness is that they are limited to volunteerism
and donations, and only address these specific social needs of its stakeholders. Trisura can use
their weakness as an opportunity to broaden their CSR efforts by including more
environmentally sustainable strategies. This would not only benefit stakeholders but also the
company financially.
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A PEST analysis was also performed to study the macro environment and the factors
which influence the firm. These factors include political, economic, social, and technical.
Considering the political factors, while the provinces bear the majority of the
responsibility for insurance regulation, the federal government can adopt legislation. As most
insurance companies go green and offer more sustainable features, the government will
inevitably adopt restrictions that will penalize Trisura if they do not incorporate these sustainable
business practices soon. Economically, uncertainty surrounds the choice to include
environmentally conscious initiatives into the firm’s everyday operations. In the long run, this
change may impair profitability. Socially, our decision is backed up by current cultural and
demographic trends and most importantly, caters to Trisura’s stakeholder demands. North
America is very environmentally conscious, being one of the frontline countries in a worldwide
effort in transforming our business approaches to more sustainable ones. Technically, we would
have to keep up with worldwide influences, changes in information technology, and the fastchanging rate of technical growth and suggest modifications as needed.
Corporate social responsibility is comprised of four elements: law, intent, critical
information, and efficacy (Moser, 1986). Corresponding with its corporate social responsibility,
Trisura Group has ties to five major Canadian organizations like the Canadian Cancer Society
and Children’s Wish Foundation (Corporate social responsibility Trisura specialty commercial,
n.d.; Trisura Group Ltd. 2019). A positive brand image with the company and employees is
ensured by Trisura. This corporate identity is seen as a form of spending justification. Making
these ideas a reality requires a marketing team that understands how to build a strong brand
(Chandler, 2020). The marketing team has already enabled CSR through contributions and
volunteer work. Trisura adds value to its stakeholders by implementing these initiatives within its
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CSR strategy. For that reason, they’re improving the working atmosphere and attracting more
people to their organization.
Recommendations:
Trisura’s current initiatives in CSR focus solely on their charitable donations to various
social issues however, we believe that if they extend their efforts beyond these monetary
contributions, they will be able to satisfy stakeholder needs and increase profitability. Trisura
needs to innovate their CSR strategies so that they can maintain competitiveness against other
insurance companies that are going green. Currently, there are various Canadian insurance
companies that are implementing strategies that aid in protecting our environment such as
providing a discount to clients who go paperless (Kilroy, A., Danise, A., 2021) or adopting
policies that end or limit insurance for the coal industry to lessen fossil fuel exposure
(Stephenson, A., 2021). There are also studies, one of which was conducted by Yale University,
that estimates that 70% of Americans believe environmental protection is more important than
economic growth (Kilroy, A., Danise, A., 2021). Trisura’s competitors and stakeholders care
about climate change and are implementing CSR strategies to contribute to the reversal of these
environmental threats. It is time that Trisura innovates with their competitors and caters to the
wants and needs of this generation. The institutional pressures that are affecting our decision on
Trisura’s actions towards climate change include normative and mimetic pressures. Normative
pressures are the professional standards and practices of an industry, and mimetic pressures refer
to imitating successful organizations if a firm is uncertain of what strategies to utilize (Daddi et
al., 2020). Trisura has the normative pressures from the higher standards various firms display
towards CSR initiatives around climate change, and they feel the mimetic pressure to work
towards this communal goal that other successful organizations are focusing on.
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We believe it is in Trisura’s best interest to focus on their corporate social responsibility
initiatives towards environmental sustainability specifically. Trisura could also pursue various
alternative strategies that work towards different equally prominent issues such as poverty,
health care, and gender equality. However, we believe that sustainability will be the most
mutually beneficial issue to work towards for four main reasons: climate change, resilience,
natural capital, and stakeholders (Chandler, 2020). Firms like Trisura will have the biggest
influence on climate change, so it is their participation that is critical to the preservation of our
environment. It’s important to note that climate change will influence a change in operations
over time, so resilience is essential for sustainability of the business as well. In order to be
resilient, firms must adapt and be proactive to devising new ways to account for the natural
capital their firm’s operations consume before the governments impose restrictions. Lastly, firms
should care about sustainability because it is what their stakeholders are increasingly demanding.
Trisura can implement more sustainable CSR efforts throughout their value chain by
taking on “sustainable insurance” strategies. These strategies consist of investing in green assets
and diverging away from carbon intensive assets, providing sustainable insurance products like
wildlife protection insurance, financing the installation of green products like solar panels, and
offering discounts to customers who adapt green practices.
Our recommendation of encouraging Trisura to incorporate environmentally sustainable
CSR practices satisfies the “triple bottom line”. The triple bottom line consists of a firm’s
financial, environmental, and social metrics in which they measure performance from (Chandler,
2020). Trisura’s annual report will be able to outline their internal goals and receive feedback
from external stakeholders so that they can have clarity towards their objectives and business
performance. Going sustainable will allow Trisura to cater to stakeholders’ needs and gain a
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competitive advantage, which will result in increased profitability and satisfy the financial sector
of their business. They will be aiding in the reversal of climate change while accommodating the
demands of their communities, therefore satisfying their social and environmental metrics and
achieving the triple bottom line. That is why we believe it is in Trisura’s best interest to
incorporate green CSR practices into their business strategy.
Implementation:
Short – Medium Term Implementation
The short-term goal for implementation is to create awareness of CSR within Trisura.
The medium-term goal for implementation is for all divisions in Trisura to recognize CSR
efforts. For the short-medium term implementation, the CEO should actively understand and
promote CSR so the firm is more efficient at creating value for a broader spectrum of
stakeholders. The goal for this segment of implementation is to make Trisura viable and secure
as it puts strategic CSR at the forefront of its culture. It should be incorporated in day-to-day
activities as employees approach their work using the CSR filter (Chandler, 2020).
Here are examples of how this can be done;
The CEO must be the Chief CSR officer with regular reporting sent to him/her on how
Trisura is performing in regards to CSR. We need a progressive CEO to handle this
(Chandler,2020). A CSR officer will strengthen the firm’s strategic CSR implementation.
However, the board of directors should not be left out of these decisions. The CSR officer at this
time must report to the board and receive feedback and reviews from the board that will then
collectively make the decisions which enable diverse representation and new perspectives too
difficult to be dealt with by one person at the helm of affairs (Chandler, 2020). The stakeholders
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should have a clear understanding of what the vision and mission statement of Trisura is, as it
builds accountability and enables us to base CSR on values that tally with the mission and vision
of Trisura.
There must be adequate employee surveillance to ensure optimum performance.
Economic incentives can also be given to the employees, to sensitize them to work harder or to
engage in CSR-aware activities. There needs to be an ethical code in Trisura, a set of rules and
norms that govern the firm. The ‘code of conduct’ needs to be re-enforced within Trisura.
Finally, there should be an anonymous feedback complaint system or whistle blowing systems
internally and externally, where employees and stakeholders can voice their appraisal and
opinions of CSR efforts (Chandler, 2020).
Medium-Long Term Implementation
Trisura Group has been planning to implement several new strategic CSR strategies into
the plans for future initiatives. The goal of Trisura is to implement a CSR perspective in these
initiatives so that the firm is managed to satisfy the wide variety of stakeholders to optimize the
value of Trisura (Chandler, 2020). Trisura aims to extend efforts of charitable donations beyond
current contributions in efforts to satisfy stakeholders and hopefully to increase company profits.
Trisura aims to implement strategic CSR in the firm by creating value over the medium to longterm using expertise in environmental sustainability. We as a firm will be making conscious
efforts to ensure that achievements towards environmental sustainability are being increased
within our company. To do so, the company will be following a plan that consists of medium-tolong-term perspectives.
The most strategic and competitive firms across the nation have often asked the
questions; What will our firm look like within the next month to year? It is firms that are
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thinking; What will this plan do for our firm in the next decade or beyond that are more often
than none the most successful firms? (Chandler, 2020). Trisura aims to increase and implement
environmental sustainability within our firm over the next decade. These efforts put in by Trisura
will have major long-term benefits for not only the firm but the environment as well. The reason
why the company will have long-term benefits from these initiatives stems from the idea that
once these initiatives are further adopted by Trisura, there will most definitely be better
engagement with boards and shareholders of the company. Additionally, this new trust will be
endowed upon Trisura as stakeholders and shareholders of the company will become satisfied
with the increase in company profits.
The most important aspect for Trisura right now is thinking of the long-term
perspective rather than the short-term perspective (Chandler, 2020). A strategic and socially
responsible firm is always thinking of how to recognize short-term variables that can benefit the
company in the future. Furthermore, it is important that Trisura develops stability by broadening
stakeholder perspectives. This will be crucial for managers to chart courses so the firm stays
relevant and viable over the medium to long term (Chandler, 2020). In order to launch this
motion into effect, Trisura will be using aspects of social activism to establish an identity to
attract more stakeholders and fulfil the mission and future goals of Trisura (chandler, 2020).
Trisura will provide previous performance, evolving standards and future intentions as a
company, while also looking for feedback to improve the firm for stakeholders (Chandler, 2020).
This is important so that shareholders understand the true nature of Trisura. In order to ensure
that all stakeholders are on board and agree with these implementations of strategic CSRs that
are genuine, communication must be made among firms’ stakeholders (Chandler, 2020). This
company will also ensure that transparency and accountability will be recognized in this plan as
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these two concepts are vital in good corporate governance and in strategic CSR. Overall, these
are the goals for the medium to long term perspectives of this company.
Conclusion:
In summary, it was determined that Trisura Group LTD would greatly benefit by
incorporating corporate social responsibility strategies that shift a focus to environmentally
sustainable efforts what will gain competitive advantage as well as satisfy stakeholders. In order
to achieve this, Trisura will have to take on sustainable insurance strategies which will satisfy the
firm’s financial, environmental, and social aspects of the company. Trisura can ensure this by
assigning a CSR chief officer to make these decisions which will be complemented with regular
reporting, feedback, and employee surveillance. We believe adapting these new practices will
increase brand awareness, achieve company value and mission, as well as please the needs of the
current generation of stakeholders.
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References:
Anonymous. (2022). How Sustainable Insurance Can Create a Greener World. U Plus.
https://u.plus/insights/how-sustainable-insurance-can-create-a-greener-world#green-rebuilds
Chandler, D. (2020). Strategic Corporate Social Responsibility – Appendix: Implementing CSR.
(5th ed.). SAGE.
Chandler, D. (2020). Strategic Corporate Social Responsibility – Chapter Eleven: Sustainability
(5th ed.). SAGE.
Daddi, T., Bleischwitz, R., Todaro, N.M., Gusmerotti, N.M., De Giacomo, M.R. (2020). The
Influence of Institutional Pressures on Climate Mitigation and Adaptation Strategies. Journal of
Cleaner Production, https://www-sciencedirectcom.subzero.lib.uoguelph.ca/science/article/pii/S0959652619337497?via%3Dihub
Fernando, J. (2022, February 8). Corporate Social Responsibility (CSR). Investopedia. Retrieved
February 13, 2022, from https://www.investopedia.com/terms/c/corp-socialresponsibility.asp
Kilroy, A. (2021, May 31). Can you make your insurance green? Forbes. Retrieved February 13,
2022, from https://www.forbes.com/advisor/homeowners-insurance/green-discounts/
Stephenson, A. (2021, August 23). Canadian insurance industry seeks to limit fossil fuel
exposure amid growing climate threat. The Globe and Mail. Retrieved February 13, 2022, from
https://www.theglobeandmail.com/business/article-canadian-insuranceindustry-seeks-to-limitfossil-fuel-exposure-amid/
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Trisura. (2021). Trisura group – Corporate social responsibility Trisura specialty commercial,
general liability insurance company. Trisura specialty commercial, general liability
insurance company. https://www.trisura.com/group/corporate-social-responsibility

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