Task 03: Implement a change management projectTask 03: Implement a change management projectThe Assessment Task is due on the date specified by your trainer. Any variations to this arrangement must be approved in writing by your trainer.Submit this project work with any required evidence attached. See specifications below for details.You must submit both printed copy and soft copy of your answers in a word document.Submit the printed copy of required evidences (your answers) to your Trainer with the “Assessment Cover Sheet” (Filled out and signed appropriately) attached on top of your documents.Upload the softcopy on the link provide in the eLearning site.The Trainer/Assessor may further prompt and question in order to receive answers of appropriate quality or if further clarification required and to validate authenticity of your submitted work.Word limit: Word limit for answering this task is minimum 1000 wordsUsing the scenario information supplied, the candidate will conduct an implementation review. The candidate will then consult with a union representative and General Manager to receive input and develop a revised communication plan. The candidate will action the revised plan by delivering a 15–20 minute information session to employees. Finally, the candidate will consider making final revisions to the communications plan and overall project plan and seek approval from the General Manager.Procedure1. Review the simulated workplace information for Fast Track Couriers.2. Following the communications plan provided in Appendix 4, develop a survey to gather feedback from employees.3. Meet with a union representative (your assessor) to receive and discuss the results of the survey. Anticipate possible resistance by this stakeholder and promote your plans to gain acceptance. Ask for additional input to help you revise your change management communications strategy.4. Draft revised communications plan and overall project plan (from Assessment Task 2) in consideration of barriers identified through consultation process (with your assessor acting as a union representative) and those identified in risk analysis provided in Appendix 3. Highlight strategic elements in your plan which you will deploy to gain trust and acceptance of change. Ensure you consider the needs of all stakeholders to gain support for planned changes.5. Meet with General Manager (assessor) to discuss ideas for revised communications plan and overall project plan based on feedback. Discuss the needs of all stakeholders. Discuss creative technique, activity or tactic you will use to gain trust and acceptance in the 15–20 minute information session you will deliver. Ensure you anticipate possible resistance by this stakeholder and promote your plans to gain acceptance.6. Develop a plan for a 15–20 minute information session for truckers. Include an outline of what activities you will be doing, how long and how the activity will achieve the goal of employee acceptance of change process. Ensure you anticipate possible resistance from these stakeholders and plan to overcome resistance.7. Deliver session to employees (your assessor/other people enlisted by the assessor to perform in the role of employees). Ensure you take a consultative approach to the session and invite participation, questions, input, etc. and ensure you incorporate a creative technique, activity or tactic in the session.8. Make final revisions to your communications and overall project plans based on feedback and consultation (save these as separate documents to previous drafts). You may need to consider changes to communication activities, training activities, and rollout of changes. Consult with GM (assessor) to ensure changes are approved.9. Submit all documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your recordsTask 03: Implement a change management projectTask 03: Implement a change management project
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