MGMT. 3626-01 TOTAL QUALITY MANAGEMENT SPRING ’15CLASS PROJECTTHE ENCLOSED PROJECT INCLUDES TWO CASE STUDIES. BOTH CASESMUST BE COMPLETED FOR FULL CREDIT ON THIS PROJECT. FOR EACHCASE, YOUR WRITEUP SHOULD INCLUDE A BRIEF SUMMARY OF THE CASE,A DISCUSSION OF THE TECHNIQUES USED TO SOLVE THE CASE, ANYCOMPUTATIONS AS APPROPRIATE, AND A BRIEF SUMMARY OF RESULTS.REMEMBER THAT BOTH CASES MUST BE COMPLETED FOR FULL CREDIT!!!!10 PTS. CASE I – THE BURBANK POTATO COMPANYTHE QUALITY CONTROL MANAGER OF THE BURBANK POTATO COMPANY,WILLY ARBUCKLE, IS CONCERNED ABOUT ADHERENCE TO WEIGHT REQUIRE-MENTS OF BAGS OF POTATOES THAT THE COMPANY IS PRODUCINGAND DISTRIBUTING TO SUPERMARKETS. ACCORDING TO COMPANY REGULA-TIONS, THE WEIGHT OF EACH BAG OF POTATOES SHOULD BE BETWEEN12.00 AND 19.00 LBS. OF WEIGHT. THE Q.C. MANAGER HAS TAKEN 30SAMPLES OF 6 BAGS EACH WITH WEIGHTS AS SHOWN AND RECORDED IN THETABLE BELOW. THE QUALITY CONTROL MANAGER HAS DECIDED TO DEVELOPAN X-BAR CHART AND AN R CHART IN ORDER TO DETERMINE IF THE WEIGHTOF THE BAGS OF POTATOES IS IN CONTROL.THE Q.C. MANAGER WISHES TO DETERMINE THE FOLLOWING:_A) DEVELOP AN X QUALITY CONTROL CHART. PERFORM WHATEVER CALC-ULATIONS ARE NECESSARY TO DETERMINE THE VALUES PLOTTED IN THECHART. FROM YOUR PLOT, DOES THE PROCESS APPEAR TO BE INCONTROL? MAKE SURE TO PLOT UCL AND LCL LINES AND PLOT THEPOINTS ON YOUR CHART!!!!!B) DEVELOP AN R QUALITY CONTROL CHART. FROM YOUR CHART, DOESTHE PROCESS APPEAR TO BE IN CONTROL? MAKE SURE TO PLOT YOURUCL AND LCL LINES AND PLOT YOUR POINTS ON YOUR CHART!!!!!!IN PARTS (A) AND (B) ABOVE, MAKE SURE TO SHOW YOUR CALCLULAT-IONS FOR UPPER AND LOWER CONTROL LIMITS. USE THE APPROPRIATETABLES FROM THE CLASS HANDOUTS IN ORDER TO OBTAIN YOUR LIMITS.C) USE THE “RUNS ABOVE AND BELOW THE MEDIAN” AND THE “RUNS UPAND DOWN” TESTS TO DETERMINE WHETHER THERE IS ANY UNDERLYINGPATTERN IN YOUR DATA. SHOW YOUR CALCULATIONS FOR THIS. USEA TEST WITHIN 3 STANDARD DEVIATIONS.D) BASED ON YOUR RESULTS IN PART (C) ABOVE, DO YOU BELIEVETHERE IS THE LIKELIHOOD OF THE PROCESS BEING OUT OF CONTROLIN THE FUTURE? EXPLAIN YOUR REASONING. (HINT: IF YOU DONOT PASS BOTH OF THE RUNS TEST, THERE IS A HIGH LIKELIHOODOF THE PROCESS GOING OUT OF CONTROL IN THE NEAR FUTURE!!!!)OBSERVATION (WT., LB.)SAMPLE 1 2 3 4 5 61 12.43 12.45 12.41 12.44 12.45 12.462 12.56 12.56 12.58 12.55 12.58 12.573 12.60 12.62 12.63 12.63 12.65 12.674 12.35 12.38 12.38 12.39 12.35 12.375 12.48 12.48 12.50 12.49 12.46 12.476 12.32 12.34 12.35 12.31 12.35 12.367 12.51 12.51 12.53 12.56 12.57 12.558 12.66 12.64 12.64 12.65 12.65 12.669 12.45 12.47 12.47 12.49 12.50 12.4610 12.46 12.48 12.51 12.51 12.49 12.4711 12.58 12.58 12.58 12.60 12.57 12.5912 12.44 12.44 12.46 12.45 12.48 12.4413 12.56 12.58 12.59 12.56 12.55 12.5514 12.54 12.53 12.52 12.54 12.54 12.5515 12.60 12.62 12.61 12.63 12.62 12.6116 12.63 12.63 12.65 12.65 12.64 12.6317 13.21 13.44 13.25 13.21 13.12 13.3318 13.11 13.35 13.52 13.27 13.53 13.4119 13.64 13.27 13.48 13.66 13.34 13.2220 13.01 13.44 13.29 13.28 13.26 13.4621 13.23 13.32 13.20 13.25 13.31 13.2322 13.11 13.26 13.51 13.27 13.31 13.4423 14.33 14.01 14.89 14.67 14.55 14.6224 14.78 14.88 14,38 14,99 14,98 14,9025 15.01 15.32 15.77 15.26 15.81 15.7526 15.98 16.00 16.11 16.23 16.21 16.0727 16.01 15.88 16.34 16.78 16.54 16.3828 16.66 16.82 16.99 17.04 17.33 17.4929 17.21 17.25 17.44 17.58 17.18 17.6830 17.62 17.96 17.82 18.04 18,20 18.3210 PTS. CASE II – THE ALPHA-ONE CELL PHONE COMPANY RETURNSTHE OPERATIONS MANAGER OF THE ALPHA-ONE CELL PHONE COMPANYWISHES TO DETERMINE IF THERE HAS BEEN ANY IMPACT OF RETURNSOF CELL PHONES SINCE THEY HAVE ESTABLISHED A POLICY OF NOTCHARGING CUSTOMERS A DISCONNECT FEE FOR TERMINATING SERVICE.THE MANAGER HAS MAINTAINED DATA REGARDING THE NUMBER OF PHONESRETURNED OVER THE LAST 48 WEEKS. THE MANAGER WISHES TO DETER-MINE IF THE PROCESS OF PHONE RETURNS IS IN CONTROL. THE DATACOLLECTED IS AS SHOWN BELOW:WEEK 1 2 3 4 5 6 7 8PHONES 12 14 14 16 16 15 11 12RETURNEDWEEK 9 10 11 12 13 14 15 16PHONES 13 15 17 17 19 20 17 15RETURNEDWEEK 17 18 19 20 21 22 23 24PHONES 14 14 16 19 20 22 18 16RETURNEDWEEK 25 26 27 28 29 30 31 32PHONES 22 25 24 27 29 29 33 35RETURNEDWEEK 33 34 35 36 37 38 39 40PHONES 29 33 34 34 36 38 37 39RETURNEDWEEK 41 42 43 44 45 46 47 48PHONES 38 40 40 42 46 45 49 50RETURNEDTHE QUALITY CONTROL MANAGER FOR OPERATIONS WISHES TO PERFORMTHE FOLLOWING ANALYSES:A) CONSTRUCT A C-CHART USING THREE(3)-SIGMA LIMITS FOR THEPROCESS. MAKE SURE TO PLOT YOUR POINTS AND TO INCLUDE THEUCL AND LCL VALUES ON YOUR CHART. SHOW YOUR CALCULATIONSFOR THESE VALUES.B) DOES THE PROCESS APPEAR TO BE IN CONTROL? EXPLAIN.C) THE Q.C. MANAGER ALSO WISHES TO EXAMINE WHETHER THERE ISANY PATTERN IN THE CHART BY DEVELOPING A “RUNS ABOVE ANDBELOW THE MEDIAN” TEST, AND A “RUNS UP-AND-DOWN” TEST.COMMENT ON YOUR RESULTS FOR THESE!!!!!!!!D) FROM THE RUNS TESTS, DO YOU BELIEVE THERE IS ANY SIGNIF-ICANT CHANGE IN PHONES RETURNED OVER TIME? EXPLAIN BRIEFLY.(HINT: REMEMBER THAT YOU HAVE TO PASS BOTH RUNS TESTS INORDER TO CONCLUDE THAT THERE IS NO SIGNIFICANT PATTERN INTHE RETURNS DATA!!!!)
Try it now!
How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.
Our Services
Ace Writing Center has stood as the world’s leading custom essay writing services providers. Once you enter all the details in the order form under the place order button, the rest is up to us.
Essays
At Ace Writing Center, Nowadays, students normally have extremely busy schedules. You will note that some of them have to take on some evening or weekend jobs in order to get some income that can help them to sustain in college or in the university. This can deny them a chance to write all the essays given. Others usually get bombarded with a lot of work by their lecturers. This can still delay such students from working on all their essays. However, some of them usually try to work on all these essays but end up delivering their work late. This can prevent them from graduating since most lecturers are strict on deadlines. If you want to write a business essay, the wise way is to hire an outstanding essay writing service like us, so that you can get the best results. If you are keen, you will note that many companies usually overcharge their customers. Some of them are there only to make money. And in reality, they really don’t care to build a long term commitment with students. You should not choose such companies. You should take your time and choose a reliable company to work with. Ace Writing Center is the ultimate solution for you. We have been offering our writing service for more than 7 years. This is a clear indication that you will get quality essay writing service. We have a wide range of writers who can work on any business essay that you might have. We believe in doing extensive research so that we can provide quality work to all our clients. .
Admissions
Admission and Business Papers
Have you ever had to write an admission essay for college? The majority of students face the same issues when applying to a university or college and many in such situations decide they need professional help to cope with this matter. They get in a situation when the deadline keeps coming closer but lack motivation to start because they are just not sure if their writing skills are strong enough. We have a solution for you! Ace Writing Center is the best admission essay writing service with a large professional team and years of experience in providing high-quality papers to students of all levels and faculties. The mission of our team is to help students make their dreams of entering a good college come true and that’s what we offer!.
Editing
Editing and Proofreading
Sometimes all the words for your paper just flow out of your mind and into your fingers. You type quickly at your keyboard and there they are, your beautiful words right there on the screen. But you have no idea how to polish it up. You may be wishing there was a paper writing service that offered this type of writing service. Look no more! Here at Ace Writing Center, we offer you an editing and proofreading option that you can't find anywhere else..
Coursework
College Essay Writing
In case you are familiar Ace Writing Center, you know the way to distinguish a better company from a cheap one exactly. First of all, poor service website does not have a sufficient support. We think support team is an essential part of success; it has to answer all clients’ questions and be a connecting link between clients and their writers. On our web-service you will get answers about anything you need and your writer will receive all your instructions, assignments and requirements exactly and swiftly. A writing service that we run has got a flexible pricing system that will save you from senseless wastes and many bonus systems that let you sparing money for something important for you.
