Drive-thru Fast-Food Systems
Do research on at least 5 drive-thru fast-food restaurants whose mission is similar but whose processes differ in some way (i.e., one restaurant may specialize in drive-thru and have limited inside dining while another restaurant may specialize in large inside dining and limited drive-thru; one may specialize in self-service kiosks while another has limited or no self-service kiosks). Examples might include: Chic-fil-a, Dairy Queen, McDonalds, Taco Bell, Wendy’s, Burger King, Long John’s Silvers, Captain D’s, Popeyes, etc. Again, these are to be fast-food restaurants with a drive-thru option.
Identify the systems and processes that are used by the restaurants you researched, with special emphasis on where automated systems are used as well as when they are not used (i.e., the process typically starts when the customer enters the drive-thru lane or enters the restaurant lobby; what happens before the clerk takes the order; what happens while the clerk takes the order; is an automated system used; how is the order confirmed; what happens just after the clerk confirms the order; etc.). There should be a limited number of systems, each of which may have multiple processes.
Some examples of systems might include:
➢ Communication Management
➢ Customer Feedback & Satisfaction Management ➢ Customer Service Management
➢ Delivery Management
➢ Employee Management
➢ Inventory Management
➢ Kitchen/Menu Management
➢ Order Management
➢ Marketing Management
➢ Operations and Site Maintenance Management ➢ Payment Management
➢ Quality Management
➢ Rewards & Loyalty Management
➢ Reporting/Analytics
➢ Safety and Sanitation Management
Some examples of processes for two of these systems might include:
➢ Order Management System
➢ At counter ➢ Kiosk
➢ Mobile
➢ Delivery Management System ➢ Over-counter
➢ At-window
➢ Curbside
➢ Home delivery
This project has three parts.
1.0 Using the 5 restaurants researched, document at least 40 unique requirements (total) for the Systems and Processes. A draft list of requirements must be submitted at the end of the first day of class and must be updated and included in the written paper due on the last day of class.
➢ A Requirement is a short, focused, statement that states what the system “must”,
“should” or “can”.
➢ A Requirement is NOT a specification that identifies the exact hardware, software or
service provided (PMI, 2021). Part of this paper is about the Requirement (pre-design)
and not about the exact products that are available.
➢ Sort your requirement list by the system so that requirements are grouped together.
2.0 Propose a hybrid restaurant based on the 5 restaurants you researched and the Requirements that it should possess. This hybrid restaurant and the updated requirements for this hybrid restaurant will be included in the written paper due on the last day of class.
3.0 Write a 10-page Word document, double-spaced, detailing the 5 restaurants and their Systems and Processes as well as the Hybrid restaurant and its Systems and Processes. The cover page and reference page are not included in the 10-page requirement. Do not include an abstract.
Research must include professional sources but can also include YouTube videos on the Processes and Systems chosen. The URL of the source must be included in the Reference.
Your paper must include multiple topic sections/paragraphs, each with a specific focus as defined below. Make sure your paper flows logically. In your paper, provide the following:
1. An Introduction paragraph that summarizes the project details, identifies the 5 Restaurants, the Systems chosen, and any other important information the reader will need to know before reading the rest of the paper.
2. Six major sections that summarize and analyze your research of each of the 5 restaurants and their systems and processes, as well as the Hybrid restaurant and its systems and processes. Each major section must include an appropriate section Heading, with the name of the restaurant in the heading. Cite all sources and if you copy source material, enclose it in double-quotes. Questions your research might answer include (do not copy and paste these questions – just use them as a
guide in developing your content):
a. What is the process / systems / sub-systems purpose?
b. What operations does it performs?
c. What are its inputs (resources, interfaces, when used)?
d. What are its outputs (interfaces, data)?
e. How does the technology integrate within the system?
f. How important is the technology to the system?
g. The system’s complexity, cost, and feasibility.
h. Any constraints or risks found during the research.
i. How the various technologies integrate to accomplish the system goals.
2. Conclude your paper with a Findings section that summarizes the important areas of your
research. The Findings sections serves as the conclusion.
You must include at least 7 references with citations. Not all references need to be scholarly and can include videos, websites, blogs, etc.
Example of Requirements
Requirements (for this example, “must” implies highest priority; “should” implies medium priority; and “can” implies lowest priority)
➢ The Order Management System must provide at-counter, Kiosk and mobile processes. ➢ The Delivery Management System must provide over-counter and at-window processes. ➢ The Delivery Management System should provide a curbside process.
➢ The Delivery Management System can have a home delivery process.
Try it now!
How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.
Our Services
Ace Writing Center has stood as the world’s leading custom essay writing services providers. Once you enter all the details in the order form under the place order button, the rest is up to us.
Essays
At Ace Writing Center, Nowadays, students normally have extremely busy schedules. You will note that some of them have to take on some evening or weekend jobs in order to get some income that can help them to sustain in college or in the university. This can deny them a chance to write all the essays given. Others usually get bombarded with a lot of work by their lecturers. This can still delay such students from working on all their essays. However, some of them usually try to work on all these essays but end up delivering their work late. This can prevent them from graduating since most lecturers are strict on deadlines. If you want to write a business essay, the wise way is to hire an outstanding essay writing service like us, so that you can get the best results. If you are keen, you will note that many companies usually overcharge their customers. Some of them are there only to make money. And in reality, they really don’t care to build a long term commitment with students. You should not choose such companies. You should take your time and choose a reliable company to work with. Ace Writing Center is the ultimate solution for you. We have been offering our writing service for more than 7 years. This is a clear indication that you will get quality essay writing service. We have a wide range of writers who can work on any business essay that you might have. We believe in doing extensive research so that we can provide quality work to all our clients. .
Admissions
Admission and Business Papers
Have you ever had to write an admission essay for college? The majority of students face the same issues when applying to a university or college and many in such situations decide they need professional help to cope with this matter. They get in a situation when the deadline keeps coming closer but lack motivation to start because they are just not sure if their writing skills are strong enough. We have a solution for you! Ace Writing Center is the best admission essay writing service with a large professional team and years of experience in providing high-quality papers to students of all levels and faculties. The mission of our team is to help students make their dreams of entering a good college come true and that’s what we offer!.
Editing
Editing and Proofreading
Sometimes all the words for your paper just flow out of your mind and into your fingers. You type quickly at your keyboard and there they are, your beautiful words right there on the screen. But you have no idea how to polish it up. You may be wishing there was a paper writing service that offered this type of writing service. Look no more! Here at Ace Writing Center, we offer you an editing and proofreading option that you can't find anywhere else..
Coursework
College Essay Writing
In case you are familiar Ace Writing Center, you know the way to distinguish a better company from a cheap one exactly. First of all, poor service website does not have a sufficient support. We think support team is an essential part of success; it has to answer all clients’ questions and be a connecting link between clients and their writers. On our web-service you will get answers about anything you need and your writer will receive all your instructions, assignments and requirements exactly and swiftly. A writing service that we run has got a flexible pricing system that will save you from senseless wastes and many bonus systems that let you sparing money for something important for you.
