Part III Write a Set of Instructions
Read: Susan Last: 7.7 Writing Instructions Technical Writing Essentials (bccampus.ca)
Begin by doing a preliminary audience and task analysis. You need to understand the audience first. Refer to Table 16.2 Elements of Instructions (Chapter 16) of the text to help you structure the instructions. Remember that there are profound legal and ethical considerations to preparing and providing instructions. If instructions are defective, it can mean injury and even death. There is also a high degree of liability associate because it is easy to prove that defective instructions were the cause of injury. Your set of instructions must have a clear purpose, well-defined audience, clear usable content and a clear structure. Please write using imperative mood. Address the user directly with you and use active voice (Turn the handle). Also add graphical illustrations that show how to hold, turn, assemble, and so on as need to perform the task.
Required Structure (paragraphs with headings for the main sections)
Introduction provide appropriate background information, such are the purpose of the procedure (e.g. testing the pressure on tires), assumptions about the target readers level of understanding, definitions of any special terms).
Chronological list of steps with necessary illustrations (Steps will appear in numbered point form phrases are fine). Make sure the steps are logically ordered.
Add Cautions, Warnings and Danger Notices as needed (These will of necessity interrupt the instructions).
Brief practical conclusion
Considerations:
Keep the document attractive, uncrowded and uncluttered. There should be plenty of white space on the page. Keep the font and graphics and explanations user-friendly.
Keep the style concise and to the point. Write in short sentences. Keep the word choice straightforward; avoid difficult language and jargon.
Use transitions to help keep the sequence of steps clear to the user.
Maintain strict clarity as readers tend not to read all the instructions and instead move to direct action. Be very clear and precise in word choice and keep word, sentences and paragraphs clear and uncomplicated, using numbered lists whenever possible for the benefit of the user. NEVER LEAVE INFORMATION GAPS.
Informative headings will help the user navigate the instructions easily, as will numbered lists.
Please refer to Figure 16.2 How to Replace a Worn Faucet Washer.
Title Clear and limiting
Content Informed (if you are not clear on how to perform the task, the audience will be confused)
Visuals help to clarify written content; make the document user-friendly; illustrate steps that are difficult to visualize. Adjust the complexity of graphical illustrations to suit the audience. Photographs (labelled), exploded diagrams, illustrations of how to position tools, how to identify safe limits, how to make adjustments how to position parts for assembly/disassembly, and so on.
Length- 2 pages (minimum 600 words), plus graphical illustrations and a separate page of APA references.
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